Waikalani Chandler
Honolulu,HI
Summary
To obtain a position as a server.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Moku Kitchen
Honolulu, HI
11.2021 - Current
- Team Lead
- Independent execution and adherence to collaborative processes.
- Over 15 years in high-energy corporate restaurant environments.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Sekiyaʻs Restaurant
Honolulu, HI
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Himalayan Kitchen
Honolulu
01.2020 - 01.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Lahainaluna High
01.2004
Skills
- Great communication
- Team leader
- Customer service focused
- Service oriented
- Quick learner
- Cash handling
- POS knowledge
- Creative
- Resourceful
- Dedicated
Timeline
Server
Sekiyaʻs Restaurant
01.2023 - 01.2024
Server
Moku Kitchen
11.2021 - Current
Server
Himalayan Kitchen
01.2020 - 01.2021
High School Diploma -
Lahainaluna High