Walaa Odeah
Orlando,FL
Summary
Ability to work in a team structure. Ability to verbally communicate with persons inside and outside the organization. A good motivator. Able to solve problems with the most efficiency and limiting damages. Able to obtain and process information, quick learner. I see myself as an ambitious, determined person. Honest, with integrity I'm devoted and loyal. Open to new ideas and concepts, to working independently or as a team, carrying out multiple tasks or projects.
Overview
10
10
years of professional experience
Work History
Accontant,Stock
MetroPcs
06.2017 - 03.2021
- I was responsible for counting our morning deposits and making sure there was no theft in 13 stores from the previous work day
- I received phone shipments and accessories, counted and make sure I put every piece in stock
- Kept warehouse area and office clean and organized
- If there was any issue I would call and speak to the employee personally always made sure my paperwork was correct before contacting my boss about any problems.
Casheir,Stock
Save-Alot
01.2014 - 05.2016
- Took care of over 200 customers each shift, always tried my very best to make sure my customer was 100% satisfied
- I would sometimes do re-shop, which is taking all the miscellaneous items and placing them back on the shelf
- Sometimes I would crush up boxes in the machine the store had always looked at my surroundings and used the machine properly and safely
- Often times people would leave carts around the parking lot I would grab them all and place them back in front of out store
- At the end of my shift i would clean and wipe down my work station and make sure I had it ready for the next employee to work safely and efficiently the next day.
Assistant Manager
Sands National Academy
01.2011 - 03.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- created schedules for teachers and substitute
- coaching soccer ball basketball and swimming games
- assisted in developing coordinating and enforcing system policies procedures and productivity standards
- managed all operating practices and policies for all elementary
- supported stuff results by communicating job expectations planning
Education
Bachelor in Sport Coaching & Management - Athletic Training
The Hashemite University
Zarqa Jordan06.2011
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Organization and Time Management
- Active Listening
- Decision-Making
- Problem Resolution
- Verbal Communication
Accomplishments
- Leading a team.
- Helping anyone around who needs help.
- Giving a task or project the responsible amount of time.
- Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off days for absent employees.
- Always display a positive, helpful attitude on a daily basis. Never late, always on time.
Timeline
Accontant,Stock
MetroPcs
06.2017 - 03.2021
Casheir,Stock
Save-Alot
01.2014 - 05.2016
Assistant Manager
Sands National Academy
01.2011 - 03.2013
Bachelor in Sport Coaching & Management - Athletic Training
The Hashemite University