Waldemar Rivera Sandoval
Central Islip,NY
Summary
Dynamic and bilingual professional with a proven track record in customer service and time management, demonstrated at GMW Cleaning Services and Cattlemens Western Wear. Excelled in creating a positive customer experience and efficiently managing tasks. Skilled in collaboration and maintaining a professional appearance, proficient at adapting to diverse team environments and customer needs. I am a Goal oriented individual versed in greeting customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cattlemens Western Wear
11.2024 - 01.2025
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
Cleaner
GMW Cleaning Services
07.2023 - 10.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address needs and cleaning requests
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
High School Diploma -
Robert M Shoemaker High School
Killeen, TX05-2024
Skills
- Productivity and time management
- Activity planning and leadership
- Flexible schedule and availability
- Professional appearance
- Customer service
- Problem Solving
- Collaboration and Teamwork
- Adaptability
- Patience and Empathy
- Decision making
- Physical stamina
- Maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Cattlemens Western Wear
11.2024 - 01.2025
Cleaner
GMW Cleaning Services
07.2023 - 10.2024
High School Diploma -
Robert M Shoemaker High School
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