Waldemar Velez
Martinsburg,WV
Summary
I am an experience Bilingual Security Professional with an extensive working knowledge of the North and South America Security Industry and their Federal, State and Local Regulatory Agencies. I have an expertise in General Security Industries operations and management and law enforcement practices, management, and new business. I am a business focused, detail-oriented Manager with more than 12 years working knowledge and experience in the Security Industry as a Manager, developing, and deploying security training and the application of new technologies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Watch Officer/ Mobile Manager/Security Applications Admin/Operations Manager
Prosegur USA
Herndon, KS
01.2019 - Current
- I am currently Operation Manager that oversees multiple accounts in the Virginia area
- I was Watch Commander for Prosegur North America Security Operation Center (ISOC)
- As a Watch Commander I am responsible for the day-to-day operations of the ISOC and the Client sites that it monitors
- I coordinate support and when necessary direct field operation and client services
- I am the Admin and Trainer for all the Software Application Systems used by the ISOC
- I train over 20+ watch officers and ensure their compliance with all Company, Client, Federal, State and Local Regulatory Agencies polies and procedures
- I am the Mobile Manager for the Prosegur Command Track Application use by the ISOC and the Security Operations in the field
- I am the Account manager, System Admin and Tech for the Vehicle Fleet Management Software Samsara that is used to monitor the Prosegur Vehicle Fleet
- I have worked as Account Manager for Philadelphia Branch
- I have also worked as Site Supervisor at Amazon (IAD) and was responsible of monitoring, protecting Data Centers
- Responsible for training, scheduling, and monitoring work duties of all officers.
Shift Supervisor, Account Manager
Prosegur Security
Herndon, VA
01.2015 - 01.2019
- Was assigned as, and Watch Officer at Security Operation Center (SOC) I was responsible for monitoring and coordinating support for operations in the field and when necessary direct field operation and client services
- Responsibilities include monitoring and management alarms and electronic security systems, tracking progress of patrols, facilitating company and client reports, Daily Activity Report, initiating notifications and escalation procedures and documenting incidents
- Worked Control Room Operator, Shift Supervisor and Site Supervisor for Amazon VADATA (IAD)client Sites
- Was responsible of monitoring, protecting Amazon Data Centers
- Was responsible for training, scheduling, and monitoring work duties of all officers
- I worked with Learning and Development Division under guidance of the Director of General Security in development and deployment of training and certification of Rhode Island National Guard Security Personnel through classroom and hands on training courses.
Lead Security Officer
Akal Security
Baltimore, MD
04.2014 - 01.2015
- Managed BWI airport fix posts, access control, security points, monitoring CCTV and patrol perimeters
- Guarding and protecting private planes.
Justice Protective Service Officer
G4S Government Solutions
Washington, DC
03.2009 - 12.2013
- Was assigned to fix posts and monitored access control, entry point security, identify various forms of identifications, issue passes to personnel and vehicles, operated metal detectors and X-ray machine, monitor video surveillance, respond to emergency calls within areas of responsibility, provide security in special events and was first line of backup security to Attorney General.
Police Officer
Department Of Navy
Washington, DC
05.2004 - 09.2008
- Was assigned to different installations and worked at fix posts and entry points
- Patrolled installations to provide security, exercised arrest authority, checked identification and paperwork of personnel entering installation, enforce all Federal and State laws, traffic control, Monitored CCTV, developed and presented oral and written reports for Management personnel and participated in community services we provided to our area.
Military Police Soldier
US Army
El Paso, TX
03.2000 - 04.2004
- My primarily responsibility was to providing support to the battlefield by conducting area security, Processing of prisoners of war and assist in maintaining of law and order operations to include: patrol areas by foot, car, and boat, interviewing personnel and local citizens, investigating crimes, collecting evidence, arresting criminals, developing and presenting oral and written reports for command personnel, and testifying in Court.
Education
Military Police -
Military Police School
Ft. Leonarwood 02.2001
Bachelors in Criminal Justice -
Universidad Interamericana
San German PR06.2013
USDCJS Certification Armed And Unarmed Security Central Station Dispatcher Alarm Respondent Additional Information -
Virginia DCS
Virginia05.2018
Skills
- Military experience
- Law Enforcement experience
- Security Field Operations Management
- Security Operations and Dispatch Center Management
- Windows OS Communication Applications Manager
- Mobile IT Manager
- Command Track Trak Tik Security Application System Admin
- Samsara Fleet Management Application System Admin and Tech
- Customer Service skills
- New Client Onboarding experience
- Client recovery
Languages
Spanish
Native or Bilingual
Timeline
Watch Officer/ Mobile Manager/Security Applications Admin/Operations Manager
Prosegur USA
01.2019 - Current
Shift Supervisor, Account Manager
Prosegur Security
01.2015 - 01.2019
Lead Security Officer
Akal Security
04.2014 - 01.2015
Justice Protective Service Officer
G4S Government Solutions
03.2009 - 12.2013
Police Officer
Department Of Navy
05.2004 - 09.2008
Military Police Soldier
US Army
03.2000 - 04.2004
Military Police -
Military Police School
Bachelors in Criminal Justice -
Universidad Interamericana
USDCJS Certification Armed And Unarmed Security Central Station Dispatcher Alarm Respondent Additional Information -
Virginia DCS
Similar Profiles
RACHELLE MOODYRACHELLE MOODY
Sr. Manager, Total Rewards at Prosegur Security USASr. Manager, Total Rewards at Prosegur Security USA
Paul TurnerPaul Turner
Security Services Manager at Prosegur Security USASecurity Services Manager at Prosegur Security USA
Manish BhadanaManish Bhadana
Assistant Manager at SIS Prosegur PROSEGUR PVT LTDAssistant Manager at SIS Prosegur PROSEGUR PVT LTD
Walter WyattWalter Wyatt
Armed Security Officer at Allied Universal Security ServicesArmed Security Officer at Allied Universal Security Services
Kyle TysonKyle Tyson
Shift Supervisor at SheetzShift Supervisor at Sheetz