Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
International Conferences
Timeline
Generic

Waleed Ahmad

Dayton,OH

Summary

Strategic and trustworthy leader with extensive experience in customer service, operations, and team management. Collaborative and adaptable decision-maker skilled in motivating others, having a great command of 4 different languages, implementing logical solutions to overcome complex challenges, and prioritizing professional communication, continuous improvement, and service excellence in fast-paced and dynamic settings.

Overview

5
5
years of professional experience

Work History

Student Ambassador

Sinclair Community College
Dayton, OH
07.2022 - Current
  • Serve as a front-line representative of Sinclair College
  • Help enrollment staff in operations management and lead a team of junior ambassadors, resulting in an increase of 30% more student enrollment compared to previous years
  • Represent 31,000+ students in different meetings and support Sinclair board members with making new policies with the help of senior administration, local leadership, and CEOs of different companies, resulting in student success
  • Coordinate with students from diverse cultural backgrounds to navigate different college resources by leveraging excellent communication and leadership skills, contributing to student satisfaction
  • Attend training workshops and meetings with the supervisor to keep updated and hosted new student orientations.

Operations Manager Intern

Mughal Industry
Gujranwala, Pakistan
11.2021 - 04.2022
  • Contributed to analyzing and optimizing operational processes to enhance efficiency and reduce costs
  • Provided excellent customer service by addressing inquiries and resolving issues promptly and professionally
  • Collaborated with teams across departments to ensure smooth workflow, address operational challenges and actively participated in initiatives to implement best practices and drive continuous improvement in operations.

Membership Manager

Pakistan Society of Industrial Engineers
Lahore, Pakistan
10.2020 - 10.2021
  • Developed and executed strategies to attract new members and increase membership retention rates
  • Implemented marketing campaigns and promotional activities to raise awareness of membership benefits
  • Maintained accurate member records and databases and organized member events, workshops, networking opportunities to engage members

Team Leader

WWF (Worldwide Fund International Eco-Internship Program)
06.2019 - 07.2019
  • Led team in a community service project, coordinated team activities and delegated tasks to ensure efficient completion of projects, leading to win best team award.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

Associate of Science in Business Administration -

Sinclair Community College
08.2024

Certificate in Elements of Artificial Intelligence, AI (2 ECTS credits) -

University of Helsinki
06.2020

Certificate in Leading Culturally Diverse Teams in The Workplace -

Deakin University
05.2020

Skills

  • Leadership
  • Operations Management
  • Customer Service
  • Communication
  • Diversity & Inclusion
  • Problem-Solving
  • Microsoft Office

Languages

  • English (Fluent)
  • Urdu (Fluent)
  • Hindi (Fluent)
  • Punjabi (Fluent)

Accomplishments

  • National Student Employee Appreciation (2023)
  • Dean’s List Award (2022)
  • Best Debater & Public Speaker (2019)

International Conferences

  • Rome Charter Conference, Italy (October 2020)
  • All Model United Nations Edition 3 (2018)
  • SPELT International Conference (2017)

Timeline

Student Ambassador

Sinclair Community College
07.2022 - Current

Operations Manager Intern

Mughal Industry
11.2021 - 04.2022

Membership Manager

Pakistan Society of Industrial Engineers
10.2020 - 10.2021

Team Leader

WWF (Worldwide Fund International Eco-Internship Program)
06.2019 - 07.2019

Associate of Science in Business Administration -

Sinclair Community College

Certificate in Elements of Artificial Intelligence, AI (2 ECTS credits) -

University of Helsinki

Certificate in Leading Culturally Diverse Teams in The Workplace -

Deakin University

Similar Profiles

CREATE PROFILE
Waleed Ahmad