Waleska Gonzalez
Chicago,United States
Summary
Dynamic Material Handler Lead at Hospital Rush Oak Park with a proven track record in enhancing productivity and safety standards. Skilled in materials handling and customer service, I effectively trained teams and optimized workflows, ensuring timely order fulfillment and maintaining a clean, organized environment. Committed to excellence and continuous improvement.
Overview
8
8
years of professional experience
Work History
Material Handler Lead
Hospital Rush Oak Park
01.2022 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Assisted in receiving, stocking and distribution of merchandise.
Janitorial / Housekeeping
Millard
08.2017 - 10.2022
- Increased efficiency by regularly inspecting workspaces for any needed repairs or maintenance issues that required attention from other departments.
- Collaborated with fellow janitorial team members to complete large-scale projects in a timely manner.
- Handled sensitive situations with discretion, maintaining the confidentiality of employee information when necessary.
- Enhanced workplace safety by promptly addressing potential hazards, such as spills or broken equipment.
- Assisted in training new janitorial associates on company policies, procedures, and safety guidelines.
- Upheld a high standard of cleanliness throughout the facility by performing regular deep-cleaning tasks on floors, windows, restrooms, and common areas.
- Improved cleanliness standards by implementing efficient cleaning methods and maintaining a consistent schedule.
Delivery Driver
Amazon
08.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Improved delivery accuracy by diligently checking orders before departure.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
Professional Nail Technician
Empress Nail's
06.2017 - 11.2020
- Fostered trust with clients by conducting detailed consultations on nail preferences and health.
- Actively engaged in salon marketing through social media promotions and community events.
- Maintained a warm atmosphere by conversing with clients during appointments.
- Boosted client retention through effective communication and tailored nail care advice.
- Showcased creativity with customized nail art designed for special occasions.
- Recognized for exceptional nail repair services, restoring damaged nails effectively.
- Applied diverse techniques like acrylics and gels to cater to varied client requirements.
- Enhanced service quality with targeted massages during manicures and pedicures.
Education
Bachelor Maketing - Marketing
University Inter American De San German
San German Puerto Rico05.2001
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Shipping and receiving
- Attention to detail
- Package handling
- Workplace cleanliness
- Teamwork and collaboration
- Customer service
- Materials handling and transport
- Good housekeeping
- Hand trucks and dollies
- Supply chain distribution
- Stock rotation
- Cycle counting
- Verbal and written communication
- Barcode scanning
- Willing to learn
- Order picking and processing
- Materials sorting
- Decision-making
- Lifting and sorting
- Team collaboration
- Problem-solving
- Materials handling safety training
- Material handling and moving
- Materials handling
- Customer relations
- Safety procedures
- Team management
- Supply inventory
- Basic mathematics
- Staff supervision
- Maintenance scheduling
- Written communication
- Workflow coordination
Languages
English and Spanish
Full Professional
Timeline
Material Handler Lead
Hospital Rush Oak Park
01.2022 - Current
Delivery Driver
Amazon
08.2021 - 01.2022
Janitorial / Housekeeping
Millard
08.2017 - 10.2022
Professional Nail Technician
Empress Nail's
06.2017 - 11.2020
Bachelor Maketing - Marketing
University Inter American De San German
Similar Profiles
Juan TovarJuan Tovar
Medical Assistant at Rush Oak Park HospitalMedical Assistant at Rush Oak Park Hospital
Glendar HartGlendar Hart
Patient Sitter at Cross Country Healthcare-Rush Oak Park HospitalPatient Sitter at Cross Country Healthcare-Rush Oak Park Hospital
Nathaniel TuckerNathaniel Tucker
Supply Chain Manager at Rush Oak Park HospitalSupply Chain Manager at Rush Oak Park Hospital
Samantha PolecatSamantha Polecat
Server at MorrettiServer at Morretti
Destiny RiveraDestiny Rivera
Marketing Coordinator at Carnivale ChicagoMarketing Coordinator at Carnivale Chicago