Waleska Tuesca
St. Cloud,FL
Summary
Adept Registered Medical Assistant offering over 20 years of experience in fast-paced settings. Enhancing clinic productivity by training staff and reducing patient wait times. Skilled in EMR and compassionate caregiving, Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
24
24
years of professional experience
Work History
Senior Medical Assistant
Orlando Health
04.2022 - Current
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Managed approximately 40 incoming calls, teams messages, emails and incoming faxes per day.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
Lead Registered Medical Assistant
CenterWell Senior Primary Care
02.2007 - 03.2022
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained all prescribed laboratory testing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians in providing top-quality care, accurately documenting patient information and following treatment plans.
- Contributed to the growth of the practice by building strong relationships with patients, providing exceptional care and service.
- Managed approximately 30-40 incoming calls, teams messages, emails and incoming faxes per day.
Medical Assistant
Florida Sports And Family Health Center
01.2002 - 02.2007
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assist Physician with minor surgeries and medical procedures such as Colposcopies, Nasal Scopes, Flex Sigmoidoscopies and FAA Pilot Physicals.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Assistant
Cardiovascular Associates
06.2000 - 03.2002
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assist Physician with Simple Stress Test, EKG, 24 Hour Holter Monitor, Phlebotomy.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
Education
Diploma - Medical Assisting
Career Training Institute
Orlando, FL05.2000
Skills
- Electronic Medical Records(EMR)
- Venipuncture Expertise
- Vitals Collection and Documentation
- Pulmonary Function Measurement
- Medication Administration
- Routine Laboratory Testing
- Operating EKG Equipment
- CPR/First Aid Certified
- Compassionate Caregiver
- Immunization/Injection Administration
- Coordinating Drug Refills
- Appointment Scheduling
- Supply Management
Languages
Spanish
Full Professional
Timeline
Senior Medical Assistant
Orlando Health
04.2022 - Current
Lead Registered Medical Assistant
CenterWell Senior Primary Care
02.2007 - 03.2022
Medical Assistant
Florida Sports And Family Health Center
01.2002 - 02.2007
Medical Assistant
Cardiovascular Associates
06.2000 - 03.2002
Diploma - Medical Assisting
Career Training Institute
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