Mia Nicole Guerra
Austin
Summary
Medical professional with extensive experience in patient care and clinical support, prepared to excel in fast-paced healthcare environment. Consistently ensured high-quality care and efficient clinic operations through strong organizational and interpersonal skills. Known for teamwork, adaptability, and commitment to achieving optimal patient outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Westlake Dermatology & Cosmetic Surgery
10.2018 - Current
- Scribing
- Assist in Biopsies/ suture removals
- Trained to treat acne patients with CoolTouch Laser
- Assist in multiple lasers Fraxel Dual, Pico4, Genius RF Microneedling, MiraDry
- Autoclave instruments
- assist with medical patients as well as cosmetic patients
- I obtained authorization for medications
- I scribe while patients are being evaluated by the PA’s
- My day to day duties include rooming patients, injecting patients for treatments and stocking rooms
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
- Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Certified Coolsculpting provider
- PDT Redlight Certified
- Skin Ceuticals Ambassador
- Knowledge in products such as ISDIN, Skin Better, Skin Medica, Skin Ceuticals, Neocutis, Revision, EltaMD, Alastin
Senior Certified Medical Assistant
Seton Brain and Spine Institute
04.2016 - 10.2018
- Prep charts for office visits
- Prepare patients for examination procedures/office visits
- Obtain vitals
- Set up for suture/staple removals
- Assist MD’s, PA PRN
- Obtain authorizations for images, medications
- I currently assist our Chief of Neurosurgery, as well as a Vascular and Interventional Neurologist
- I also assist a Physician Assistant who works side by side with our Neurosurgeon
- I previously worked with a Neuro Surgical Oncologist until he left Seton earlier this year
- My day to day duties is to ensure that clinic runs smooth; patients are content with the services we provide
Certified Medical Assistant
Seton Family of Doctors at Hays
01.2013 - 04.2016
- Responsible for obtaining vitals
- Assisting in minor procedures as well as WWE, EKG’s
- Pediatric injections
- Prepping chart
- Triage calls
- Injections
- In house testing
- Prior authorizations for medications, imaging
- I have been crossed trained throughout the office to assist multiple physicians
- My cross training includes but not limited to, Family medicine, Internal Medicine, Pediatrics’, Endocrinology, Infectious Disease, Dermatology
PRN Medical Assistant
Concentra Urgent Care
06.2011 - 11.2011
- Duties include obtaining routine vitals
- Drug testing
- DOT Physicals
- School Physicals
- Military Physicals
- Urgent care treatment
- Assisting in minor procedures
- Phlebotomy
- PFT Testing
- Alcohol Testing
Temp service
01.2006 - 01.2007
- Temporary assignments – Family Practice, OB/Gyn, Cardiology
Education
Austin Community College
Certified Medical Assistant (CMA) -
01.2006
Certified in First Aid & CPR -
01.2006
High School Diploma -
Crockett High School
Austin, Tx01.2004
Skills
- Medical office
- Medical records
- Data Entry
- Referral
- Prior Authorizations (Imaging, Medication)
- Patient vitals
- Suture/Staple removal
- Blood draws
- Injections
- Assisting in minor procedures
- WWE
- EKG
- Knowledge in EMR systems (Athena (Super User), ECW, Compass, Scribe, Synapse, Ema, LightSpeed)
- Sterilizing instruments
- Great time management
- Strong interpersonal and organization skills
- Great attention to details
- Computer savvy
- Great team player
- Injections administration
- Vital signs monitoring
- HIPAA regulations
- Medication preparation
- Patient scheduling
- Patient care coordination
- Healthcare compliance
- Compassionate
- Patient-focused care
- Specimen labeling
- Electronic health records
Additional Capabilities
- Great time management
- Strong interpersonal and organization skills
- Great attention to details
- Computer savvy
- Great team player
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Coolsculpting Provider
- Certified PDT Redlight Therapy
- Skin Ceuticals Ambassador
Languages
English
Full Professional
Timeline
Senior Medical Assistant
Westlake Dermatology & Cosmetic Surgery
10.2018 - Current
Senior Certified Medical Assistant
Seton Brain and Spine Institute
04.2016 - 10.2018
Certified Medical Assistant
Seton Family of Doctors at Hays
01.2013 - 04.2016
PRN Medical Assistant
Concentra Urgent Care
06.2011 - 11.2011
Temp service
01.2006 - 01.2007
Certified in First Aid & CPR -
High School Diploma -
Crockett High School
Austin Community College