Waletta Harris
Indianapolis,IN
Summary
Proven ITAD Tech at ERI DIRECT I'NTL, excels in data security and asset management, ensuring 100% compliance with corporate data erasure standards. A compassionate caregiver with Ellee's Care Solutions LLC, Enhanced client well-being through personalized care and efficient household management. Skilled in multitasking and critical thinking, Delivers exceptional results across diverse roles. Experienced non-medical Care Provider, Complete domestic duties, help client with self-care and hygiene and provide companionship. Friendly and engaging with strong attention to detail.
Overview
21
21
years of professional experience
Work History
IT Asset Disposition (ITAD) Tech
ERI DIRECT I'NTL
01.2022 - Current
- The company is a recycling business.
- ITAD receives previously owned or liquidated shipments of electronic devices.
- The task is to successfully wipe all devices with stored memory in them such like, cell phones, all-in-one desktops, laptops, tablets, desktops, processors and SSD's.
- Desktops that cannot be recycled, will be harvested or destroyed
- All components: memory sticks, CPU's, processors, HHD's, heat sinks and SSD's are sorted and separated.
- Good components are placed into trays. They are QC'd, registered, put into a lot# for resale.
Caregiver
Ellee's Care Solutions LLC
10.2022 - Current
- Prepares meals for client.
- Assists client with daily living activities, improving their quality of life.
- Provides transportation to appointments and social events.
- Manages household chores such as laundry and cleaning, maintaining a clean and organized living space for client.
- Enhances client well-being by providing companionship and engaging in meaningful conversations.
- Maintain accurate documentation of client progress, including daily logs of activities and observed behaviors.
- Cleanse house, run errands, manage laundry, and grocery shopping.
- Responds quickly to emergency situations while remaining calm and supportive.
- Monitor client's health, promptly reporting any concerns or changes in condition to healthcare providers.
- Provide safe mobility support to help client move around personal and public spaces.
- Transports individuals to events and activities, medical appointments, and shopping trips.
- Assist client with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Change dressings, bandages, and binders to maintain proper healing and sanitary measures.
CSR
JCPenney
03.2003 - 06.2013
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong relationships with customers by understanding their needs and preferences.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. I assisted the Signage team (Doorbuster signs)
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained clean and orderly checkout areas by vacuuming floors, emptying trash cans and wiping down surfaces.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales. I assisted the Visual team (Set-up merchandise displays)
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Received credit payments, submitted credit applications, placed catalog orders. I provided exceptional customer service at the fragrance counter and women's accessories.
Education
Associate of Applied Science - Business Administration And Accounting
Indiana Business College
Muncie05.2005
Skills
- Time Management
- Problem-Solving
- Dependable
- Verbal and written communication skills
- Critical Thinking
- Independently or team setting
- Quick learner
- Computer and web savvy
Reading, Choir , Cooking, Music and Travel
I enjoy reading a good book. I have a strong Christian foundation, I love going to church and I love to sing. I enjoy cooking and baking. listening to some good music, spending time with my family, and traveling to new places enjoying the scenery and shopping.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Caregiver
Ellee's Care Solutions LLC
10.2022 - Current
IT Asset Disposition (ITAD) Tech
ERI DIRECT I'NTL
01.2022 - Current
CSR
JCPenney
03.2003 - 06.2013
Associate of Applied Science - Business Administration And Accounting
Indiana Business College