Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Walied Salaitah

Martinez,CA

Summary

Proven track record in customer service and time management, honed across roles at Chevron and in driving positions with Uber and DoorDash. Excelled in enhancing customer satisfaction through punctual deliveries and maintaining a clean driving record. Demonstrated problem-solving abilities and a strong work ethic, achieving high customer ratings and fostering repeat business.

Overview

8
8
years of professional experience

Work History

DoorDash Driver

Doordash
11.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Uber Driver

Uber
04.2021 - 12.2023
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Cashier/Shelf Stocker

Chevron
04.2019 - 03.2021
  • Operated cash register, processed sales transactions, and managed cash and credit transactions.
  • Maintained stock levels by restocking shelves and organizing merchandise in an orderly manner.
  • Assisted with store maintenance tasks, including cleaning and organizing the store environment.
  • Addressed customer needs and complaints effectively, providing solutions to ensure customer satisfaction.

Cashier/Shelf Stocker

Overdose Liqure Store
07.2016 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

El Dorado County Office of Education
Placerville, CA
02.2024

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Punctual and Reliable
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Cash Register Operation
  • Order Taking

Languages

Arabic
Native or Bilingual

Timeline

DoorDash Driver

Doordash
11.2022 - Current

Uber Driver

Uber
04.2021 - 12.2023

Cashier/Shelf Stocker

Chevron
04.2019 - 03.2021

Cashier/Shelf Stocker

Overdose Liqure Store
07.2016 - 03.2019

GED -

El Dorado County Office of Education

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Walied Salaitah