Waliesah Ponder
Hopewell,Virginia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Psychosocial Rehabilitation Supervisor
Taylor Starkewood Ent.
09.2017 - Current
- Maintained appropriate and adequate staffing and scheduling of clients on caseloads.
- Supervised, oriented, trained and counseled employees to improve job performance and maintain high standards of client care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality client care.
- Provide support to all members by facilitating groups, leading community outings and individual support as needed.
- Prepare weekly and monthly documentation.
Mental Health Technician
Poplar Springs Hospital
01.2016 - 04.2018
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Treated clients and families with respect and dignity.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Maintained patient records, documenting changes in patient condition
- Provided therapeutic activities to assist with patient development
- Monitored patient behavior and immediately reported changes to supervising physician
Security Officer
U.S Security Associates
08.2015 - 12.2015
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Examined doors, windows and gates to verify security.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports of all security breaches and investigations.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
FBOP Coordinator Intern
Riverside Regional Jail
05.2015 - 07.2015
- Assemble new intake binders, sorted and organized files.
- Communicated messages, concerns and issues of work release inmates.
- Accomplished tasks according to direction and instructions.
- Conducted quality assurance and performance audits.
- Complete random drug and alcohol test as needed.
- Complete employment authorization packets.
- Collect earning statements and deduct subsistence payments from inmate accounts weekly.
- Weekly vehicle searched on all approved inmate drivers.
- Complete incident reports as needed.
- Complete other duties as assigned.
Work Study Student
Virginia State University
08.2014 - 04.2015
- Input data into spreadsheets and databases.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, and assisted in timely reporting.
- Run official errands and other duties as may be required by supervisor.
Education
Bachelor of Science - Criminal Justice
Virginia State University
Petersburg, VA12.2015
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
Washington, NJ05.2012
Skills
- Problem Resolution
- Individualized Care Plans
- Emotional Support
- Administrative Staff Supervision
- Train Employees
- Manage Records
- Creative Thinking
- Employee Performance Reviews
- Work Assignments
- Computer Skills
- Facility Oversight
- Mixing Skills
- Customer Service
Timeline
Psychosocial Rehabilitation Supervisor
Taylor Starkewood Ent.
09.2017 - Current
Mental Health Technician
Poplar Springs Hospital
01.2016 - 04.2018
Security Officer
U.S Security Associates
08.2015 - 12.2015
FBOP Coordinator Intern
Riverside Regional Jail
05.2015 - 07.2015
Work Study Student
Virginia State University
08.2014 - 04.2015
Bachelor of Science - Criminal Justice
Virginia State University
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
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