Wallace Thomas
Panama City Beach
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Trulieve
Panama City Beach
04.2024 - Current
- Accounting and operations for Medical Marajuana Dispensary
- Labor and Payroll Management
- Customer Service and Training
Customer Service Manager
L & M Automotive Services
Lake Forest
01.2023 - 10.2023
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Purchasing Manager
SMG dba Long Beach Convention & Entertainment Ctr
Long Beach
08.2016 - 07.2021
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Utilized ERP systems for efficient management of purchasing processes.
Operations Supervisor
ARAMARK, Anaheim Convention Center
08.2010 - 07.2016
- Oversee Retail Foods, Catering, Stewarding, and Beverage Departments
F & B Director
American Golf, Casta Del Sol Golf Course
05.2000 - 04.2009
- Oversee Restaurant, Snack Bar, BBQ, Tournament, and Catering
Sr. Field Consultant/Systems Control Analyst
Lar-Ken Associates, dba Subway Development of Orange County
02.1994 - 03.2002
- Monthly store inspections, Regional Food Council, Marketing Board, and Owner’s Council Representative.
- Store Audits, Local Store Marketing
Asst. General Manager
Due Diligence, Inc. dba Subway Sandwiches, multi-unit owner
10.1985 - 02.1994
- Oversee 7 Subway locations in San Diego County
Education
BA - Political Science/Public Administration
San Diego State University
Skills
- Accounting management
- Payroll administration
- Customer service
- Inventory management
- Budget management
- Team building
- Problem solving
- Administrative management
- Verbal and written communication
- Inventory control
Certification
- ServSafe
- TIPS
Timeline
Assistant General Manager
Trulieve
04.2024 - Current
Customer Service Manager
L & M Automotive Services
01.2023 - 10.2023
Purchasing Manager
SMG dba Long Beach Convention & Entertainment Ctr
08.2016 - 07.2021
Operations Supervisor
ARAMARK, Anaheim Convention Center
08.2010 - 07.2016
F & B Director
American Golf, Casta Del Sol Golf Course
05.2000 - 04.2009
Sr. Field Consultant/Systems Control Analyst
Lar-Ken Associates, dba Subway Development of Orange County
02.1994 - 03.2002
Asst. General Manager
Due Diligence, Inc. dba Subway Sandwiches, multi-unit owner
10.1985 - 02.1994
BA - Political Science/Public Administration
San Diego State University