Wallacy Souza
Hudson,MA
Summary
organized and detail-oriented Legal Assistant with knowledge of legal processes and procedures. Possess verbal and written communication skills, ability to prioritize tasks, and assist in complex research. Detail-oriented and organized Legal Assistant, case management, and document preparation. Skilled in assisting attorneys with diverse tasks and maintaining confidentiality.
Overview
6
6
years of professional experience
Work History
Night Auditor
Aloft Hotel
Framingham, MA
05.2024 - Current
- Completed guest check-in process efficiently.
- Handled guest check-outs efficiently.
- Oversaw occupancy and rate availability.
- Generated daily reports detailing room occupancy, revenue totals, and other key statistics.
- Conducted nightly audits to verify shift paperwork accuracy.
- Assisted customers with questions about hotel services and reservations.
- Handled customer billing inquiries via telephone.
- Secured guests' property and assets.
- Ensured accuracy of charges before final billing.
- Flagged discrepancies at once upon discovery.
- Compiled comprehensive audit summaries post-shift.
- Processed customer payments through cash and credit cards.
- Addressed customer concerns promptly, maintaining professionalism.
- Completed night audit paperwork efficiently.
- Oversaw after-hours check-ins efficiently.
Legal Assistant
Perez Gardini LLC
Waltham, USA
07.2023 - 05.2024
- Case Management: Managed and organized case files, including maintaining calendars and organizing discovery materials
- Client Communication: Communicated with clients to gather information and provide updates on case progress
- Managed a caseload of workers' compensation claims, ensuring timely and accurate processing
- Collaborated with medical providers to coordinate treatment plans for injured workers
Window Installer
Jardini Services
Hudson, USA
01.2019 - 06.2023
- Experience installing windows in both residential and commercial settings with a focus on efficiency and precision
- Skilled in measuring, cutting, and fitting windows of various sizes and types
- Proficient in using hand tools, power tools, and equipment required for window installation
Education
High school -
Skills
- Case management
- Client communication
- File organization
- Time management
- Attention to detail
- Multitasking
- Communication
- Problem-solving
- Front desk monitoring
- Registration processing
- Resolving issues
- Conflict mediation
- Multitasking and organization
- Checking guests in and out
- Managing reception
- Audit reporting
- Performing wake-up calls
- Guest services
Languages
- Portuguese, Native
- English, Advanced
Personal Information
- Date of Birth: 09/01/94
- Nationality: Brazilian
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Timeline
Night Auditor
Aloft Hotel
05.2024 - Current
Legal Assistant
Perez Gardini LLC
07.2023 - 05.2024
Window Installer
Jardini Services
01.2019 - 06.2023
High school -
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