Wallis Connolly
Portland,Oregon
Summary
Detail-oriented student with over 8 years of experience in customer-focused industries. Promotes guest satisfaction through exceptional communication skills and strong attention to detail. Seeks opportunities to gain relevant experience and enhance skills in a dynamic, fast-paced environment. Committed to delivering outstanding service and exceeding expectations.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Retail Sales Associate
Portland Leather Goods
Portland, OR
01.2025 - Current
- Maintained organized and visually appealing merchandise displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed transactions accurately using point-of-sale systems.
Line Cook
Rollin Fresh
Portland, Oregon
09.2023 - 06.2024
- Prepared and cooked menu items following food safety standards.
- Assisted in maintaining kitchen cleanliness and organization.
- Operated kitchen equipment, including grills, ovens, and fryers.
Budtender
Electric Lettuce
Portland, OR
03.2022 - 09.2023
- Educated customers on cannabis strains and product effects.
- Maintained cleanliness and organization of the sales floor.
- Provided personalized recommendations based on customer needs.
- Ensured compliance with state regulations and company policies.
Budtender
Marijuana Paradise
Portland, OR
12.2021 - 03.2022
- Assisted in inventory management and product stocking.
- Weighed and prepared products in order to accurately package and label items for sale.
- Managed supply restocking, display arrangements and general housekeeping.
Location Manager
Rollin Fresh
Portland, Oregon
06.2020 - 06.2021
- Supervised staff to ensure compliance with safety and health standards.
- Implemented inventory management systems to track product availability.
- Trained new employees on operational procedures and company policies.
- Ensured high-quality customer service through effective team communication.
- Provided guidance and direction to team members regarding their daily tasks.
- Recruited, hired, trained and supervised staff members in providing excellent customer service standards.
Shift Lead
Cafe Yumm
Portland, Oregon
02.2018 - 06.2020
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed store operations during absence of Store Manager or Assistant Manager.
Education
Portland State University
Portland, Oregon 09.2023 - 02.2026
High School -
Franklin High School
Portland, OregonSkills
- Customer Service
- Communication
- Money handling
- Guest satisfaction
- Multitasking
- Time management
- Food safety and sanitation
- Scheduling and leadership
- Visual merchandising
- POS system operation
- Flexible schedule
- Effective communication
- Inventory management
References
- Emma Yen, CAFE YUMM, 3607103298
- Rachel Menefee, PORTLAND LEATHER GOODS, 3609098703
- Ethan Conrad, ELECTRIC LETTUCE, 5033477038
Timeline
Retail Sales Associate
Portland Leather Goods
01.2025 - Current
Portland State University
09.2023 - 02.2026
Line Cook
Rollin Fresh
09.2023 - 06.2024
Budtender
Electric Lettuce
03.2022 - 09.2023
Budtender
Marijuana Paradise
12.2021 - 03.2022
Location Manager
Rollin Fresh
06.2020 - 06.2021
Shift Lead
Cafe Yumm
02.2018 - 06.2020
High School -
Franklin High School