Walna Louis
Miami,FL
Summary
Diligent Front Office Professional skilled at independently managing filing, report writing and other ad hoc office functions. Good listening, speaking and problem-solving abilities. Looking to bring years of related experience to challenging, growth-oriented position.
Overview
27
27
years of professional experience
Work History
Medical Front Office and Billing Extern
Vanguard Medical Center
Pembroke Pines, FL
08.2021 - Current
- Coordinated communications between patients, billing personnel and insurance carriers.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Front Desk Associate
Terraces Of Turnberry Condominiums
Aventura, FL
04.1997 - Current
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Radiology Technician
Hialeah Hopsital
Hialeah, Florida
01.2005 - 01.2015
- Prepared patients for radiologic studies and all the necessary paperwork. .
- Prepared and positioned patients for radiologic procedures.
- Operated all major, necessary, and portable diagnostic imaging equipment.
- Ensure patients safety by utilizing radiation protective devices.
- Performed Fluoroscopic and contrast examination procedures adjusting equipment taking into consideration physical differences in patients and make exposures necessary for the request procedure.
- Performed routine diagnostic and general radiographic imaging procedures according to departmental protocol and procedures.
- Serve a diverse caseload including newborns, infants, children, adolescents, adults, and geriatric patients from all types of ethical backgrounds.
- Experience with trauma patients in the emergency room, ICU, Surgery and recovery
- Experience with portable and stationary radiographic equipment.
- Prepared and assisted patients for radiology examinations and explained procedures.
Education
Medical Front Office And Billing -
Florida Career College
Hialeah, FL09.2021
ARRT Certification Preparation
Florida National University
Hialeah, FL02-2016
Associate of Science - Radiology Technology
Florida National University
Hialeah, FL12-2005
Skills
- Information inputting
- Operations support
- Claim review
- Account follow-up
Timeline
Medical Front Office and Billing Extern
Vanguard Medical Center
08.2021 - Current
Radiology Technician
Hialeah Hopsital
01.2005 - 01.2015
Front Desk Associate
Terraces Of Turnberry Condominiums
04.1997 - Current
Medical Front Office And Billing -
Florida Career College
ARRT Certification Preparation
Florida National University
Associate of Science - Radiology Technology
Florida National University
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