Walsh Teresita
Eagle River
Summary
Dynamic and detail-oriented professional with experience at Starbucks, recognized as Partner of the Quarter for enhancing customer satisfaction. Skilled in cash register operation and time management, I excel in team collaboration and delivering exceptional service, consistently optimizing workflow and fostering a welcoming environment.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment efficiently to ensure consistent product quality.
- Maintained cleanliness and organization in the workspace adhering to health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels, assisting in stock management to prevent shortages or excess supplies.
- Implemented process improvements that enhanced overall efficiency and customer satisfaction ratings.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Partner of the Quarter April 2024.
Church Volunteer
Saint Andrew Catholic Church
01.2017 - 11.2025
- Sourced and distributed food and supplies to those in need.
- Supervised children in children's room during services to promote good behavior.
- Organized and put away table and chairs or events.
- Assisted with fundraising efforts by soliciting donations from church.
Fabric Cutter
Newborns in Need
02.2018 - 01.2020
- Operated cutting machines to achieve precise fabric dimensions for infant products.
- Collaborated with team members to optimize fabric usage and reduce waste.
- Inspected materials for quality assurance and compliance with safety standards.
- Trained new staff on cutting techniques and operational procedures for efficiency.
Education
Bachelor of Arts - Finance
University of Anchorage, Alaska
Eagle River, AK05-2023
Bachelor of Arts - Finance
University of Anchorage, Alaska
Anchorage, AK05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash register operation
- Professional demeanor
Timeline
Barista
Starbucks
08.2022 - Current
Fabric Cutter
Newborns in Need
02.2018 - 01.2020
Church Volunteer
Saint Andrew Catholic Church
01.2017 - 11.2025
Bachelor of Arts - Finance
University of Anchorage, Alaska
Bachelor of Arts - Finance
University of Anchorage, Alaska