Walt Dawson
Dallas,TX
Summary
Knowledgeable and passionate young man looking to continue establishing a strong record in the customer service industry, talented at learning quickly and adding value to any team.
Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Dishwasher
Mangieri's Pizza Cafe
12.2023 - 05.2026
- Operated industrial dishwashing equipment to maintain cleanliness standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Implemented efficient cleaning processes that reduced turnaround time for dishwashing tasks.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cashier
Mangieri's Pizza Cafe
12.2023 - 05.2026
- Coordinated cash handling procedures accurately and ensuring security of transactions.
- Resolved customer inquiries and complaints, improving overall satisfaction and loyalty.
- Fostered positive relationships by maintaining professionalism during customer interactions., fostering positive interactions with customers and team members.
- Trained new cashiers on register operations and customer service skills, bettering customer satisfaction.
- Performed daily opening and closing procedures for the register area.
- Ensured cleanliness of the work environment by regularly sweeping and sanitizing surfaces. by regularly sweeping floors and wiping down counters.
- Collaborated with kitchen staff to optimize orders during peak hours.
Host
Mangieri's Pizza Cafe
10.2023 - 05.2026
- Welcomed guests and managed seating arrangements to optimize flow and improve customer experience.
- Reset and cleaned tables quickly to prepare for new customers.
- Trained new hosts on best practices for guest interactions and reservation management systems.
- Implemented improvements in table turnover processes, increasing efficiency during peak hours.
Oven Operator
Mangieri's Pizza Cafe
07.2024 - 05.2025
- Operated industrial ovens to achieve best baking temperatures and time settings for pizzas
- Monitored production processes to ensure quality standards met specifications.
- Conducted routine maintenance on oven equipment to prevent downtime.
- Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
- Collaborated with team members to streamline workflow and enhance productivity.
Education
High School Diploma -
Regents School of Austin
Austin, TXHigh School Diploma -
Austin Community College
Austin, TX12-2026
Skills
- Strong work ethic
- Attention to detail
- Time management
- Customer service excellence
- Interactive communication skills
- Complex Problem-solving
- Performance improvement
- Fast-paced environment
Certification
- TABC Server Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Oven Operator
Mangieri's Pizza Cafe
07.2024 - 05.2025
Dishwasher
Mangieri's Pizza Cafe
12.2023 - 05.2026
Cashier
Mangieri's Pizza Cafe
12.2023 - 05.2026
Host
Mangieri's Pizza Cafe
10.2023 - 05.2026
High School Diploma -
Regents School of Austin
High School Diploma -
Austin Community College