Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Department Manager
Floor & Decor
Miami, FL
11.2021 - Current
Gathered reports on sales and merchandise performance on a weekly basis.
Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
Assisted in the development of departmental goals and objectives.
Provided guidance and mentoring to department staff members.
Coordinated daily operations within the department.
Resolved customer issues in a professional manner and developed relationships to further conduct business.
Sales Associate
Floor & Decor
Miami , FL
08.2020 - 11.2021
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Fresh Produce Associate
Walmart
Miami, FL
07.2020 - 08.2020
Greeted customers and provided excellent customer service.
Maintained cleanliness of the store, including the produce section.
Organized and stocked shelves with fresh fruits and vegetables.
Rotated stock to ensure quality products were available for sale.
Cleaned, sanitized, and organized work areas throughout the day.
Provided assistance with special requests from customers related to product availability or substitutions.
Weighed packaged items such as pre-cut fruit cups, salads., using an electronic scale before placing them out for sale.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Opened boxes and stocked products in appropriate sections.
Education
Emergency Medical Technician Certification - Emergency Medical Services
American Medical Academy
Miami, FL
08-2022
High School Diploma -
Felix Varela Senior High School
Miami, FL
05-2018
Skills
Workplace Safety
Decision-Making
Relationship Building
Critical Thinking
Customer Service
Problem-Solving
Teamwork and Collaboration
Vital signs monitoring
Direct Patient Care
Emergency Management
CPR and First Aid
Patient Assessments
Airway Management
Basic Life Support
Patient positioning understanding
Mobility Assistance
Adaptable
Quality Assurance
Employee Training Oversight
Certification
Emergency Medical Technician (EMT) Basic Certification – National Registry of Emergency Medical Technicians.
EMT State License
BLS Certified
Forklift Certified
Timeline
Assistant Department Manager
Floor & Decor
11.2021 - Current
Sales Associate
Floor & Decor
08.2020 - 11.2021
Fresh Produce Associate
Walmart
07.2020 - 08.2020
Emergency Medical Technician Certification - Emergency Medical Services