Walter Gonzalez
PORT SAINT LUCIE
Summary
Professional individual with leadership skills and a desire to gain as much knowledge as possible. Involved in every step of their projects, seeking perfection and diligent in their work. Hard working, enthusiastic, and opportunistic; looking to demonstrate their learned abilities and top-notch skills. Excellent customer service skills, bringing energy and meeting all customer expectations within the interaction.
Overview
4
4
years of professional experience
Work History
Driver/Kitchen Staff
Big Slice Pizza & Wings
02.2024 - 11.2024
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Prepared food items in accordance to Florida health codes
- Sanitized and organized workstation
- Provided excellent customer service to customers
Mobile Expert/Retail Sales Associate
Wireless Vision
10.2022 - 08.2023
- Company Overview: A T-Mobile Affiliate
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures
- A T-Mobile Affiliate
Party Lead/Flight Crew Member
Defy Port St Lucie
04.2021 - 03.2022
- Maintain a clean environment, janitorial duties
- Act as a first responder in emergency situations on jump floor
- Provide a safe and enjoyable experience for customers
- Maintain a friendly and outgoing personality with guests and team members
- Coordination of birthday parties and events
- Manage and assist party hosts
Crew Member
Dunkin Donuts
07.2020 - 04.2021
- Preparation of menu items
- Proper sanitation and cleaning of restaurant equipment/facilities
- Manage cash control per policy manual for assigned draw
- Great level of customer service
- All other duties as assigned
Education
Associate of Arts - Business Administration
Indian River State College
Ft. Pierce, FL05-2026
High School Diploma -
Saint Lucie West Centennial High School
Port St. Lucie, FL05-2022
Skills
- Proficient in Microsoft Word and PowerPoint
- Adept Problem Solver
- Extremely Punctual and Reliable
- Customer Service
- Customer Relations
- Computer Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver/Kitchen Staff
Big Slice Pizza & Wings
02.2024 - 11.2024
Mobile Expert/Retail Sales Associate
Wireless Vision
10.2022 - 08.2023
Party Lead/Flight Crew Member
Defy Port St Lucie
04.2021 - 03.2022
Crew Member
Dunkin Donuts
07.2020 - 04.2021
Associate of Arts - Business Administration
Indian River State College
High School Diploma -
Saint Lucie West Centennial High School
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