Walter Hudson
Waterville,Maine
Summary
Possessing both strong written and oral communication skills as well as critical attention detail, I am eager to leverage my skills in the workplace from a rich and diverse work history. I accomplish this through meticulous organizational skills and an enterprise level prioritization of responsibilities. Extremely adaptable, and able to work with a wide variety of personalities and workplace expectations. I am strongly independent, as well as a perfectionist at heart. I believe putting gained knowledge to use and making mistakes are intrinsic to learning and growing, both in our personal and professional lives. I will readily ask for help and/or clarification to complete tasks in an effective and timely manor. I utilize these skills effectively through my experience in the IT industry, making me a great fit for both front end interactions with customers and back end coordination with team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Technician
ADN Internet And Telephone
06.2023 - Current
- Supported the implementation of security measures to safeguard company data from potential threats.
- Maintained thorough understanding of local area and wide area networking and components.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Diagnosed and executed resolution for network and server issues.
- Performed tracing and patching operations for copper networks.
- Developed comprehensive documentation to streamline future troubleshooting efforts and improve team collaboration.
JOB CORPS STUDENT
Loring Job Corps Center
06.2021 - 10.2022
- Participated in ongoing training to enhance own job skills and knowledge
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Troubleshot minor problems and reported larger technical issues
- Adhered to quality and service standards to support operational goals.
DRIVER
Door Dash
04.2021 - 08.2021
- Drove vehicles across various types of terrain and roadways
- Maintained logs of vehicle mileage and gas purchases
- Maintained clean driving record and obeyed traffic laws and regulations
- Cleaned vehicle seats and storage areas to maintain professional, organized appearance
- Promoted vehicle longevity by replenishing fluids and replacing worn tires.
SALES ASSOCIATE
Barnes and Noble
01.2021 - 04.2021
- Operated cash register and POS to process sales transactions and handle payments
- Drove sales through customer relationship building and suggestive selling techniques
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Engaged with guests to understand and anticipate customer service needs
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Used product knowledge for handling objections
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Promoted visual presentation standards by keeping store replenished
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
CABINET MAKER
Woodworks Cabinetry LLC
08.2020 - 01.2021
- Produced and assembled components of articles, such as store fixtures, office equipment, cabinets, and high-grade furniture
- Estimated amounts, types, or costs of needed materials
- Set up and operated machines, including power saws, jointers, mortisers, tenoners, molders, and shapers, to cut, mold, and shape woodstock and wood substitutes
- Verified dimensions and checked quality and fit of pieces to ensure adherence to specifications.
END OF LIFE CARE FOR LOVED ONE
03.2019 - 08.2020
SALES ASSOCIATE
Tractor Supply Company
07.2018 - 04.2019
- Performed cleaning tasks, keeping store neat and organized
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Liaised with management to communicate customer feedback and recommendations
- Liaised between customers and management, maintaining documentation of interactions and follow-up concerns
- Cross-trained with other store departments and areas, supporting overall retail operations
- Operated cash register and POS to process sales transactions and handle payments
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.
LANDSCAPER LABORER
CSM Landscaping
05.2017 - 09.2017
- Followed planned landscaping designs to determine sod and foliage layouts
- Decorated gardens with stones and plants
- Adhered to safety protocols and manufacturer instructions for equipment operation
- Maintained and repaired lawn tools and equipment
- Advised customers on plant selection and care.
Education
COMPLETED COURSEWORK TOWARDS ASSOCIATE IN SCIENCE (A.S.) IN NETWORK ADMINISTRATION AND CYBERSECURITY -
Northern Maine Community College
Presque Isle, Maine10.2022
CISCO CERTIFIED NETWORK ASSOCIATE IN CISCO NETWORKING ACADEMY -
Loring Job Corps Center
Limestone, Maine10.2022
Skills
- Complex Task Organization
- Strong Leadership Skills
- Team Building
- Strong Written And Oral Communication Skills
- Diagnostics and troubleshooting
- Network Connectivity
- Hardware and software installation
- Data Management
- Problem-Solving
Certification
- CCNA
- CompTIA ITF+
References
- ANDREW MARCINIAK, Loring Job Corps Center, Advanced Computer Systems Administration Instructor, (207) 328-4086, marciniak.andrew@jobcorps.org
- JOEL JOHNDRO, Loring Job Corps Center, Cisco Networking Academy Instructor, (207) 328-4008, johndro.joel@jobcorps.org
Extracurricular Activities
Job Corps Leadership Program Job Corps Student Government Association Math Tutor
Timeline
Field Technician
ADN Internet And Telephone
06.2023 - Current
JOB CORPS STUDENT
Loring Job Corps Center
06.2021 - 10.2022
DRIVER
Door Dash
04.2021 - 08.2021
SALES ASSOCIATE
Barnes and Noble
01.2021 - 04.2021
CABINET MAKER
Woodworks Cabinetry LLC
08.2020 - 01.2021
END OF LIFE CARE FOR LOVED ONE
03.2019 - 08.2020
SALES ASSOCIATE
Tractor Supply Company
07.2018 - 04.2019
LANDSCAPER LABORER
CSM Landscaping
05.2017 - 09.2017
COMPLETED COURSEWORK TOWARDS ASSOCIATE IN SCIENCE (A.S.) IN NETWORK ADMINISTRATION AND CYBERSECURITY -
Northern Maine Community College
CISCO CERTIFIED NETWORK ASSOCIATE IN CISCO NETWORKING ACADEMY -
Loring Job Corps Center
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