Walter McDavid CHSS WPV

Provided compassionate personal care to clients, ensuring their comfort and dignity during daily activities. Assisted with mobility and transportation, promoting clients' independence and safety. Developed individualized care plans in collaboration with families and healthcare professionals. Trained new caregivers on best practices for client interaction and safety protocols.

Supervised and trained security personnel in loss prevention, damage control, and liability management to ensure a safe environment for customers, visitors, and staff across multiple commercial properties. This involved assessing and analyzing disturbances or suspicious individuals while employing customer service skills, de-escalation techniques, and appropriate responses.

Administered therapeutic activities to enhance patient engagement and support treatment goals. Monitored patient behaviors and promptly reported significant changes to clinical staff for timely intervention. Trained new staff on best practices for patient care and safety protocols, fostering a supportive environment. Implemented crisis intervention techniques to manage acute episodes, ensuring patient safety and well-being. Conduct scheduled patient safety checks and documented findings to monitor patients' well-being. Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors. Observed patient behaviors and mental status, notifying the registered nurse (RN) of unusual or potentially dangerous occurrences. Developed and maintained positive relationships with clients to create a safe and supportive environment.

Ensured the safety and security of patients, visitors, and staff at Kaiser Permanente healthcare campuses in the Portland area. Monitored premises to identify and mitigate potential liability issues, fostering a secure environment. Delivered exceptional customer service, providing warmth and support to families and members of Kaiser Permanente.

Managed and supervised a team of healthcare security officers responsible for ensuring the safety and security of every individual entering the healthcare facilities. Successfully implemented in-service training and promoted certification programs to enhance officers' knowledge and skills. Improving the prevention of liability issues by 40%. A well-trained and knowledgeable security officer is equivalent to three security guards. Trained and mentored security staff in conflict resolution and best practices for patient interaction.

Maintain a safe and secure environment for patients, visitors, and staff through a commitment to service to our Great Creator. This includes de-escalating agitated or combative individuals and providing an appropriate physical response when necessary. Observe patients, visitors, and staff on the premises to assess and prevent any potential liability issues. Collaborate with local law enforcement to ensure compliance with state and federal regulations.

Maintained a safe and secure shopping environment by managing and training asset protection associates. Oversaw safety, shrinkage, claims, and risk management compliance related to processes and procedures to ensure adherence to state and federal laws. Designed and implemented Safety Teams that reduced liability issues by 30%. Trained asset protection associates across multiple market locations. Prepared and delivered performance-based evaluations and managed terminations. Streamlined workflow processes, resulting in improved efficiency and reduced downtime. Led cross-functional teams in strategic initiatives to optimize store operations.

I implemented a CPR/AED First Aid refresher course and instructed the Certified Lodging Security Officer (CLSO) course for the security department. I piloted safety and security measures for the pool area, ensuring a safe environment for both staff and visitors in compliance with COVID-19 regulations, while fostering a positive atmosphere through the de-escalation of agitated individuals. I coached team members on identifying potential liabilities and wrote Standard Operating Procedures (SOPs). Additionally, I conducted disciplinary counseling for employees within my department, designed and implemented online scenario training for security personnel, and held daily security briefings with hotel management staff.

Monitored premises to ensure the safety and security of guests and staff. Conducted regular patrols to identify and mitigate potential risks. Collaborated with local law enforcement during emergencies and investigations. Trained new security personnel in procedures and emergency response techniques. Provided excellent customer service by addressing visitor inquiries and concerns related to facility safety and access control procedures. Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Supervised a team of four security officers in the absence of the Supervisor. Maintained a safe environment for patients, staff, and visitors by de-escalating agitated or combative individuals and providing appropriate physical responses when necessary. Monitored visitors, patients, staff, and property to prevent potential liability issues. As a Patient Care Assistant and Safety Officer- Assisted Registered Nurses and Surgeons in preparing patients for surgery and supported RNs with post-surgery care. Instructed medical staff in the Perioperative Unit on protocols for an active shooter event to ensure the safety of patients and staff.

Managed all aspects of physical security, including access control, closed-circuit television (CCTV), Alarm Communication and Display (AC&D) systems, and regular inspections of perimeter fencing and lighting systems. Analyzed and assessed disturbances, potential issues, prohibited conduct, and intrusions, responding appropriately at the McLane Distribution Center. Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.

• Monitored infrastructure facilities—including water treatment plants, power plants, and hydropower plants—in Springfield, Missouri, and the surrounding areas. Managed access control, alarm communication and display (AC&D), and video surveillance systems. Analyzed and assessed suspicious activities and dispatched appropriate responses.

Observed visitors, guests, staff, and property to identify and prevent potential liability issues. Patrolled the pools and beachfront to maintain a safe and secure environment. Managed time efficiently to complete all tasks within deadlines. Organized and detail-oriented, demonstrating a strong work ethic. Applied critical thinking to analyze problems, evaluate solutions, and make informed decisions.

Conducted observations of visitors, guests, staff, and the property to assess and prevent potential liability issues. By employing effective customer service and de-escalation techniques, successfully averted loss, damage, assaults, and other liability concerns at a commercial property housing nine adult drinking establishments.

Monitored hospital premises to ensure the safety and security of patients, staff, and visitors. Responded promptly to incidents, coordinating with law enforcement and emergency services as necessary. Collaborated with healthcare teams to manage behavioral health situations, effectively implementing de-escalation techniques. Prepared detailed incident reports documenting security breaches or disturbances for management review and analysis. Ensured compliance with hospital policies and state regulations related to safety and security practices. Provided comprehensive training to new Healthcare Security Officers, instilling best practices to support their success in the role.

Conducted non-invasive pre-boarding searches of guests and their belongings, coordinating with port-side security to ensure the safety of the ship’s cargo. Provided maritime safety training for newly embarked passengers. Conducted monthly bomb search and security breach exercises were conducted. Responded swiftly to incidents, coordinating with law enforcement when necessary. Trained new security personnel on protocols, enhancing team efficiency and effectiveness.