Walter Mueller
Chicago,IL
Summary
Diligent sales agent with a proven track record of providing customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service, frequently going above and beyond. Agile individual with excellent communication and customer service skills.
Overview
4
4
years of professional experience
Work History
Senior Benefit Advisor - Medicare
OneDigital Advanced Health
06.2023 - Current
- Answered inbound calls from existing and future clients to answer inquiries and discuss insurance options.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Enhanced client satisfaction by providing comprehensive benefits guidance and tailored solutions to individual needs.
- Developed and maintained strong rapport with clients through regular communication and outstanding service delivery, leading to high levels of trust and loyalty.
- Licensed with eight major insurance carriers in 27 states.
Artist/Sales Representative
Drawsome Faces, Inc.
08.2021 - 06.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Developed and delivered engaging sales presentations to convey product benefits.
Digital Shopper
Walmart
08.2020 - 08.2021
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Theatre
Central Michigan University
Mount Pleasant, MI05.2020
Skills
- Goal-oriented
- Compliance knowledge
- Ethics and integrity
- Efficient Data Entry
- Sales Expertise
- Proficient in Microsoft Office Suite
- Administrative Support
- WPM - 65
Timeline
Senior Benefit Advisor - Medicare
OneDigital Advanced Health
06.2023 - Current
Artist/Sales Representative
Drawsome Faces, Inc.
08.2021 - 06.2023
Digital Shopper
Walmart
08.2020 - 08.2021
Bachelor of Science - Theatre
Central Michigan University
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