Maxwell Corry
Orangevale,CA
Summary
Solutions-focused, versatile professional with 9 years of experience in the U.S Army, seeking a position that utilizes strong customer service, communication, and leadership skills. Adept at quickly mastering new roles and technologies to achieve positive results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
VA Benefit Advisor
Department of Veterans Affairs
01.2024 - Current
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Perform administrative support tasks for Academic Advisors and Veteran Affairs Processors.
- Assist with dissemination of general information regarding Veteran benefits and or services.
- Sort and distributed business correspondence to correct department or staff members, reducing dropped communications and enabling faster responses to key requests.
- Assist new student enrollment process and class selection based on veterans degree path.
- Administer physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Exercise discretion with confidential information, familiarity with Family Educational Rights and Privacy Act (FERPA), (HIPPA) and data security best practices. Monitor office supply use and stock levels, placing replenishment orders as needed.
Data Entry Clerk
Construction Industry Research Board
07.2023 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Created and maintained data entry logs to track data entry activities.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Corrected data entry errors to prevent duplication or data degradation.
Fire Direction Control Specialist
US Army
06.2020 - 06.2023
- Establishes, maintains and operates communications systems. Assists in preparation of computer center for operation and shutdown.
- Prepares field artillery tactical data systems for operation to include cabling, installation, and removal procedures.
- Inputs initialization data and database information to field artillery tactical data systems.
- Participate in gathering of operations and intelligence data.
- Maintain fire capabilities maps and charts, Plot using fire capability charts and friendly and enemy situation maps.
- Operates and performs operator maintenance on field artillery tactical data systems equipment, section vehicles and generators associated with field artillery tactical data systems.
- Record ammunition expenditure, equipment serviceability, situation, firing point, target and mission reports.
- Performs computer operations including fire mission processing, fire plan schedules and data base construction, Converts fire orders to fire command.
- Directed safe firing operations and artillery crew training.
- Set up antennas and power generators to support communications.
- Coordinated with other military units and agencies to support operations and align with mission.
Membership Sales Representative
Crunch Fitness
02.2022 - 11.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Networked at events and by phone to expand business profits and revenues.
- Prospected new sales leads from directories, referrals and partners.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Co-Owner
Whole 9 Foods LLC
03.2021 - 01.2022
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established foundational processes for business operations.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
Forward Observer
U.S Army
11.2014 - 06.2020
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
- Coordinated with other military units and agencies to support operations and align with mission.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
Education
Bachelor of Science - Management of Information Systems
California State University - Sacramento
Sacramento, CA05.2025
Associate of Science - Business Administration And Management
Folsom Lake College
Folsom, CA05.2023
Skills
- Goal-Oriented
- Problem-Solving
- Organizational Skills
- Goal Setting
- Teamwork and Collaboration
- Effective Communication
Timeline
VA Benefit Advisor
Department of Veterans Affairs
01.2024 - Current
Data Entry Clerk
Construction Industry Research Board
07.2023 - 09.2023
Membership Sales Representative
Crunch Fitness
02.2022 - 11.2022
Co-Owner
Whole 9 Foods LLC
03.2021 - 01.2022
Fire Direction Control Specialist
US Army
06.2020 - 06.2023
Forward Observer
U.S Army
11.2014 - 06.2020
Bachelor of Science - Management of Information Systems
California State University - Sacramento
Associate of Science - Business Administration And Management
Folsom Lake College