Walter Nelson

-Stock,Organize, and unload inventory and daily shipments.

-Clean and stock, and prep the bar for service.

-Setup portable bars for service.

-Run and stock liquors, juices and ice while changing trash for portable and stationary bars.

-Prep fruit and juices for bartenders.

-Regularly check and change kegs.

-Anticipate Bartender needs throughout shift to adjust accordingly.

• Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
• Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Trained new ride operators on safety procedures and ride operations.
• Assisted customers in entering and exiting rides, providing balance support and general directions.
• Followed safety procedures for operating and loading and unloading passengers from ride.
• Operated tower control of ride and monitored passenger safety and comfort.

• Accurately operated cash register to process customer payments.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Implemented customer service policies to create positive experiences and encourage repeat patronage.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Communicated with customers to prepare food items and drinks, complying with requests and preferences.
• Inspected stock to guarantee adequate quantity to meet customer demands.
• Maintained clean, organized workspace according to operational standards.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Responded to customer complaints to help resolve issues.

• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Scheduled, coordinated and confirmed appointments and meetings.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Organized, maintained and updated information in computer databases.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Collected payments, processed transactions and updated relevant records.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Routed incoming mail and messages to relevant personnel without delay.
• Completed data entry and filing to keep records updated for easy retrieval.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Conducted out of office marketing to partnered companies.

• Accurately operated cash register to process customer payments.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Implemented customer service policies to create positive experiences and encourage repeat patronage.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Communicated with customers to prepare food items and drinks, complying with requests and preferences.
• Inspected stock to guarantee adequate quantity to meet customer demands.
• Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
• Replenished serving stations with fresh food and cleaned up spills.
• Maintained clean, organized workspace according to operational standards.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Responded to customer complaints to help resolve issues.
• Created and maintained a weekly employee schedule to meet operating standards.
• Verified stand wastes and end of shift counts and duties.
• Kept an organized team and ensured employees stayed on task.