WALTER PARSONS
Danville
Summary
Reliable merchandiser with proven skills in inventory management and customer service. Committed to enhancing product visibility and driving sales through effective communication and teamwork.
Overview
8
8
years of professional experience
Work History
Merchandiser
Heartland Coca-Cola
Champaign, IL
06.2024 - Current
- Executed product placement strategies to maximize shelf visibility and drive sales.
- Analyzed inventory levels to ensure optimal stock availability and minimize out-of-stock situations.
- Collaborated with team members to maintain cleanliness and organization in merchandising displays.
- Assisted in monitoring competitor activities to identify trends and adjust merchandising tactics accordingly.
- Implemented signage updates to enhance promotional messaging and attract customer attention.
- Maintained effective communication with management regarding inventory needs and merchandising challenges.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Merchandiser
PepsiCo
Danville, IL
07.2023 - 06.2024
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Stocker
Lowe's
Danville, IL
08.2022 - 05.2024
- Organized merchandise displays to enhance product visibility and customer access.
- Stocked shelves accurately, ensuring compliance with inventory management standards.
- Assisted in training new stockers on efficient stocking techniques and safety protocols.
- Monitored inventory levels and communicated restocking needs to management proactively.
- Collaborated with team members to optimize workflow during busy retail hours.
- Implemented techniques for maintaining cleanliness and safety in stock areas.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Plumber's Assistant
Hilliard's
Danville, IL
10.2018 - 08.2022
- Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
- Supported senior plumbers in troubleshooting and resolving plumbing issues efficiently.
- Maintained tools and equipment, ensuring readiness for daily tasks and minimizing downtime.
- Collaborated with team members to streamline workflows, improving overall operational efficiency.
- Documented service reports accurately, enhancing communication between team members and clients.
- Implemented process improvements that reduced service time and increased customer satisfaction levels.
- Improved project efficiency with meticulous preparation of tools and materials for each job.
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
- Facilitated smooth communication between lead plumbers and clients regarding project progress updates or concerns.
- Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
- Upheld company reputation by exemplifying professionalism during all interactions with clients.
Education
High School Diploma -
Danville Area Community College
Danville, IL04-2021
Skills
- Reliable and punctual
- Friendly and Professional
- Stock rotation
- Pricing and shelf labeling
Timeline
Merchandiser
Heartland Coca-Cola
06.2024 - Current
Merchandiser
PepsiCo
07.2023 - 06.2024
Stocker
Lowe's
08.2022 - 05.2024
Plumber's Assistant
Hilliard's
10.2018 - 08.2022
High School Diploma -
Danville Area Community College