Walter Pena
Hialeah,FL
Summary
Dynamic technology professional with a proven track record of driving innovation and optimizing systems to align technical solutions with strategic business objectives. Expertise in leading projects from inception to completion, ensuring timely delivery and measurable impact on organizational growth. Proficient in managing warehouse logistics and conducting thorough inventory audits, with a enhance operational efficiency and support business success.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving
Boeing Distribution
03.2020 - Current
- INVENTORY
- Performed data manipulations using Microsoft Excel and Power Point.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
- OSHA-Certified Forklift Operator.
- Relabeled items for accurate identification.
- Performed inventory cycle counting to identify discrepancies and physical inventory counts to keep information accurate and current.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- ORDER FILLER
- Used an RF scanner to pick items from bins and complete orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Maintained cleanliness and orderliness of aisles, workstations, and floors to enhance workflow.
- Achieved productivity and accuracy standards to meet company guidelines.
- Picked products from designated locations using various tools, and transferred them to appropriate areas for further processing.
- Labeled boxes are placed in outbound collection areas.
- ORDER RESOLUTION & SHIPPING
- Strong problem-solving skills and a demonstrated ability to think systematically and holistically to provide innovative customer solutions.
- Excellent customer service. We use problem-solving skills to determine why a completed order is returned to manufacturing due to shipping issues.
- Ability to identify, diagnose, and resolve basic to complex issues affecting service delivery.
- Ensured that all outgoing items were properly labeled with the correct information, such as destination addresses and weight limits.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Ensured accurate packing lists were included with all outbound shipments, as required by customers' specifications.
- Communicated with carrier representatives to follow specific procedures, and make special delivery arrangements.
Valet Supervisor
REEF Technology
02.2012 - 03.2020
- Greet and welcome guests to the establishment, and offer professional valet services.
- Accommodate guests by opening doors, assisting with luggage, or other heavy items.
- Direct traffic in the parking area as needed, and assist guests in entering and leaving the parking lot.
- Answer guests' questions regarding local attractions, hotel amenities, and other available services.
- Collect and accurately label the keys belonging to guests to ensure their proper return.
- Ability to work in a standing position for hours at a time.
- Experience driving vehicles with both manual and automatic transmissions.
- Maintains harmony among workers, resolves grievances, and assists subordinates in performing their duties.
- Managing the staff schedule, hiring, and training new staff.
- Managed VIP arrivals and departures with a smooth and professional approach.
Education
High School Diploma -
Miramar High School
Miramar, FL06.2012
Skills
- Proficient in logistics software
- Effective communication
- Team leadership experience
- Experienced with computer software
- Strong attention to detail
- Licensed forklift operator
- Punctual and reliable
- Team performance goals
- Strong focus on accuracy
- Business process analysis
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Shipping and Receiving
Boeing Distribution
03.2020 - Current
Valet Supervisor
REEF Technology
02.2012 - 03.2020
High School Diploma -
Miramar High School