Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Walter Pruss Tramarria

Vienna,VA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with 6 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Jason Deli
07.2016 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Followed through with client requests to resolve problems.

Education

Associate Degree in Information Systems Technology - Information Technology

Northern Virginia Community College
Annandale, VA
07.2026

Skills

  • Customer-Oriented
  • Inventory Control
  • Schedule Management
  • Staff Management
  • Conflict Resolution Techniques
  • Staff Development

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

Jason Deli
07.2016 - 11.2023

Associate Degree in Information Systems Technology - Information Technology

Northern Virginia Community College
Walter Pruss Tramarria