Walter Smith
Oak Hill,WV
Summary
Dynamic healthcare leader with a proven track record at WVU Medicine, excelling in strategic planning and operations management. Enhanced patient care quality through innovative process improvements and cross-functional collaboration. Skilled in data analysis and team development, fostering a culture of continuous improvement and achieving significant increases in patient satisfaction.
Knowledgeable Healthcare professional with significant background in radiology. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Clinical Support Services
WVU Medicine - Summersville & Braxton
06.2019 - 12.2025
- Directed operational strategies to enhance patient care quality and access across multiple facilities.
- Implemented process improvements that increased departmental efficiency and streamlined workflows.
- Led cross-functional teams in developing strategic initiatives aligned with organizational goals.
- Mentored staff, fostering professional development and enhancing team performance.
- Analyzed data trends to inform decision-making and optimize resource allocation.
- Collaborated with stakeholders to implement innovative healthcare solutions tailored to community needs.
- Oversaw budget management processes, ensuring alignment with fiscal responsibilities and strategic objectives.
- Championed continuous improvement efforts, resulting in enhanced service delivery and patient satisfaction scores.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
CT Technologist
Greenbrier Valley Medical Center
08.2025 - Current
- Conducted quality control checks on equipment to ensure optimal performance and accuracy.
- Participated in continuing education programs to stay current with advancements in CT technology.
- Performed high quality CT on incoming patients.
- Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
- Responded to physician questions and needs regarding patients.
- Utilized advanced software tools for image reconstruction, significantly improving diagnostic clarity for complex cases.
- Ensured accurate diagnosis by meticulously following imaging protocols and adjusting techniques based on patient needs.
Radiology Manager
Summersville Regional Medical Center
06.2004 - 06.2019
- Oversaw daily operations of radiology department, ensuring compliance with safety regulations and best practices.
- Managed scheduling and staffing for imaging services, optimizing resource allocation and departmental workflow.
- Implemented quality assurance programs, enhancing accuracy in diagnostic imaging processes and patient outcomes.
- Collaborated with medical staff to develop protocols, improving interdepartmental communication and service delivery.
- Mentored radiology personnel, providing training on new technologies and procedures to enhance team performance.
- Conducted performance evaluations for staff, promoting professional development and addressing areas for improvement.
- Analyzed departmental metrics to identify trends, driving data-informed decision-making for future improvements in services.
- Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians.
- Served as a liaison between the Radiology Department and hospital administration, effectively communicating departmental needs while advocating for necessary resources and support.
CT Technologist
Summersville Regional Medical Center
08.1997 - 06.2004
- Operated advanced CT imaging equipment to ensure high-quality diagnostic images.
- Collaborated with physicians to determine appropriate imaging protocols for patient care.
- Maintained safety standards by adhering to radiation protection guidelines during procedures.
- Trained and mentored junior technologists and students on best practices in CT imaging techniques.
Education
Advanced Radiology Technology - Advanced Radiology Technology
Naval School of Health Sciences
Portsmouth, VA10-1989
Skills
- Verbal and written communication
- Strategic planning
- Decision-making
- Project coordination
- Relationship building
- Operations management
- Team management
- Strategies and goals
- Advanced CT imaging
- Patient care
- Image reconstruction
- Cross-sectional anatomy
Certification
- ARRT, CT 256129
- WVRT 3318
Timeline
CT Technologist
Greenbrier Valley Medical Center
08.2025 - Current
Director of Clinical Support Services
WVU Medicine - Summersville & Braxton
06.2019 - 12.2025
Radiology Manager
Summersville Regional Medical Center
06.2004 - 06.2019
CT Technologist
Summersville Regional Medical Center
08.1997 - 06.2004
Advanced Radiology Technology - Advanced Radiology Technology
Naval School of Health Sciences