Walter Taliaferro
Heilind Electronics
Novi,MI
1
Certification
31
years of professional experience
Results-driven customer relationship expert with a focus on delivering business success. Experienced in strategic planning, team collaboration, and driving performance. Leverages data analysis and sales strategy to enhance client engagement and consistently exceed targets.
Work History
Customer Business Manager
4 Years 6 Months- Met regularly with assigned customers to resolve issues, assess satisfaction, and understand needs, proactively positioning Heilind for success.
- Meet with assigned customers regularly to resolve issues, promote mutual success, assess satisfaction, and understand their needs and expectations. Be proactive in resolving problems and positioning Heilind for success.
- Engaged with key suppliers to build productive relationships and developed key supplier business plans for each assigned customer.
- Communicate and coordinate with the sales organization on any strategies and initiatives being implemented at the customer.
- Engage with key suppliers and build productive working relationships with key personnel. Develop and execute key supplier business plans for each assigned customer where applicable.
Business Development Manager
11 Months- Collaborated with large enterprise corporations, including GM, Ford, and Honda, to define and implement unified communication, digital content, and managed service technology addressing end-user governance and infrastructure requirements.
- Engaged with project management, director, and executive levels to align technology solutions with corporate and educational productivity objectives.
- Developed and implemented strategic partnerships to enhance market presence and drive revenue growth.
- Analyzed market trends to identify new business opportunities and inform product development strategies.
- Led cross-functional teams in executing business plans, ensuring alignment with organizational objectives.
Senior Account Manager
1 Year 8 Months- Established strategic relationships and sold to leading global medical equipment manufacturers in the Midwest, including Beckman Coulter, Baxter, Medtronic, and others.
- Supported and managed medical market segment, including bearings, electric mechanical motors, fans, and sensors, while aiding manufacturers with medical oxygen and blood pumps during COVID-19.
- Top selling Account Rep in the Medical Market at NMB – show the ability to work aggressively & autonomously with established guidelines.
- I support and manage the Medical Market segment, which includes bearings, electric mechanical motors, fans, PMA (manufacturing assembly) and sensors. Also, focus on supporting Medical Manufacturers during this COVID19 pandemic with certain medical oxygen and blood pumps.
- Top selling Account Rep in the Medical Market at NMB – shows the ability to work aggressively & autonomously with established guidelines.
Field Sales Representative
2 Years 2 Months- Developed marketing and sales strategies to drive growth in new and existing business.
- Cultivated trusted relationships with PCM’s technology manufacturers, publishers, and managed service partners, enhancing collaboration and support.
- Led strategic planning and tactical execution to consistently exceed sales objectives.
- Accomplishments:
- Delivered IT solution services to the Tier1 Automotive Industry – Lear, Magna, AC, Maxion Wheels, and FCA.
- Provided comprehensive portfolio of solutions and services to yield the greatest value on customers' investment, including Managed & Professional Services, Security, Data Center, Microsoft Azure Product & Licenses, SaaS (NetApp, Oracle & SAP HANA), and Big Data Analytics and Digital Transformation that is changing the way companies do business today.
Senior Client Manager
2 Years 9 Months- Developed relationships within technology projects, achieving designated quotas through effective prospecting, qualifying, and closing opportunities.
- Created new market revenue areas for global clients.
- Successfully develop relationships within technology projects and regularly achieve designated quotes through prospecting, qualifying, and closing opportunities.
- Create new market areas of revenue for current clients globally.
- Delivered Network Hardware SaaS (NetApp, Oracle & SAP HANA), Security, Cloud and Professional & Managed Services to the Tier1 Automotive Industry including the following GM, FCA, Magna International, Maxion Wheels, Brose, Delphi, Federal-Mogul, Dow Chemical, Lear, American Axle, and IAC, just to name a few.
- Developed procurement-managed solution through the creation of a customized Premier web portal for my largest customers.
- Engaged key partners/vendors (Cisco, EMC, Riverbed, F5, Oracle, Fortinet, etc.) to maximize strategic programs and generate leads, cultivating strong relationships with customers.
- Accomplishments:
Senior Account Executive/Global Account Manager
12 Years- Sold Verizon wireless products and services, including devices and smartphones, sold broadband for wireless Internet, email and intranet connection, machine-to-machine (M2M) and telematics tracking systems, back-up routers and cloud-based products network (VPN) to potential customers from 1/2012 to 6/2012.
- Closed and successfully managed several high-visibility accounts, including 8yr $8M and renewals $5M Chrysler, $10M Lear, $2M Owens Corning, $2M Detroit Diesel, and notable business with Ford, GM, Carhartt, Ally Financial, SAAB, Comerica, Plante & Moran, Masco, Herman Miller, and DTE Energy.
- Developed complete and accurate price quotations and bid responses, ensuring profitability.
- Spearheaded professional relationships with manufacturing sales and sales engineering personnel for the overall solution.
- Closed and managed high-visibility accounts, including $8M Chrysler (8-year contract), $10M Lear, and $2M accounts for Owens Corning and Detroit Diesel, while securing notable business with Ford, GM, and others.
- Exceeded yearly sales quotas at MC every year for eight years, despite the quota growing from $4M in 2002 to $18M. Named to the President’s Club in 2003 for $4.9M in sales and honored with Verizon’s Inner Circle award in 2005 for 9M in sales. Also, negotiated a $24M 3-year contract with Dow Chemical and the largest conference win in the Midwest.
- Exceeded yearly sales quotas at MC every year for eight years, despite the quota growing from $4M in 2002 to $18M. Named to the President’s Club in 2003 for $4.9M in sales and honored with Verizon’s Inner Circle award in 2005 for 9M in sales. Also negotiated a $24M 3-year contract with Dow Chemical and the largest conference win in the Midwest.
Regional Manager
5 Years 11 Months- Established strategic relationships with 35+ school districts across Texas, Louisiana, and Maine, enhancing regional collaboration and support.
- Accomplishments:
- Achieved top regional manager ranking out of 15 for six consecutive years at Scantron by consistently exceeding monthly revenue goals, culminating in a record-setting $1.5M deal in education software in July 1998.
Education
Bachelor of Science in Business Administration - Marketing
Skills
Client acquisition
Business Development
Global Account Manager
Solution Selling
Ethical standards
Technology Solutions
Enterprise Software
Contract Management
Data-driven decisions
Long-term relationships
Account Strategy
Ethical standards
Social media marketing
Certification
Complete Digital Signage Training certification
Interests
Hobbies include working out
jogging
playing golf
and taking vacations. I am a self-taught guitar player who loves to play in my spare time.
Timeline
Customer Business Manager
Heilind Electronics
02.2022 - CurrentRead More
Business Development Manager
Radian Technology
02.2021 - 01.2022Read More
Senior Account Manager
NMB Technologies Corp.
03.2019 - 11.2020Read More
Field Sales Representative
PCM
01.2017 - 03.2019Read More
Senior Client Manager
Dimension Data
02.2014 - 11.2016Read More
Senior Account Executive/Global Account Manager
MICV Verizon Enterprise Solutions
01.2002 - 01.2014Read More
Regional Manager
Scantron Quality Computer
01.1996 - 12.2001Read More
Faulkner University
Bachelor of Science in Business Administration from Marketing
Read More