WALTER TUCKER
McKinney,TX
Summary
I’m seeking an opportunity for an IT Infrastructure Director to utilize my skills of more in the area of infrastructure support & project management. I’m experienced in managing mid-sized to large scale IT projects. Recognized strengths are creating a clear line of communication and mentoring others to a path to success. 20 Seasoned Information Technology Manager knowledgeable about infrastructure, security, and operations management. Proactive and decisive leader with 20 + years of related experience.
Overview
24
24
years of professional experience
Work History
IT Infrastructure Manager
Copeland/ Emerson Electric
McKinney, TX
04.2017 - Current
- Responsible for managing multiple office locations including offshore teams
- Responsible for managing support staff in multiple locations
- Managed major switch upgrade project
- Currently responsible for migrating servers to WS 2022
- Implemented Veeam Backup and Recovery process for all sites
- Responsible for creating and resolving vulnerability reports for network devices
- Responsible for SharePoint migration from on prem to SharePoint Online.
IT Infrastructure Manager
Telios Engineers
Dallas, TX
10.2007 - 04.2017
- Developed policies and procedures for all aspects related to the network and servers such as monitoring, backup and recovery
- Monitor network and system logs for continuous improvements
- Troubleshoot and resolve complex hardware, software and network technical problems
- Perform system monitoring and analysis, and performance tuning; troubleshooting system hardware
- Mentor/manage and cultivate high-performing team members and service providers while setting clear priorities
- Manage on-call rotation and incident management
- Maintain effective relationship with Infrastructure vendors and business partners
- Participate in projects to implement, test and design the various Infrastructure components and applications
- Recommends new technologies and vendor solutions based on data center vision & strategy
- Performs a variety of tasks as required by the President/ Owner of firm
- Works under minimum supervision.
Sr. Technology Designer/ IT Manager
Telios MEPT Engineers
Dallas, TX
10.2007 - 10.2011
- Perform site surveys of building’s infrastructure
- Responsible for creating telecom drawings in Revit MEP/ AutoCad
- Responsible for creating Access Control and security drawing
- Coordinate technology plans with other disciplines
- Responsible for project setup
- Provide software support for other engineers during project design phases
- Responsible for duct bank design and space planning in data centers
- Backup nightly with Symantec System Recovery 2013
- Archive projects quarterly
- Design telecom projects using multimode fiber as backbone and created riser diagrams of campus network for State Farm.
Cad Designer
Blum Engineers
Dallas, TX
06.2005 - 10.2007
- Supported engineers with plan layouts
- Troubleshooting software and plotter issues
- Setup projects for construction project.
Civil Cad Designer
Pacheco Koch Civil Engineers
Dallas, TX
- 08.2005
- Supported engineers with plan layouts
- Completed redlines
- Setup projects for construction project.
Systems Administrator
AT&T Broadband
Dallas, TX
01.2000 - 07.2003
- Diagnosed, troubleshot and resolved hardware and system problems.
- Submitted recommendations regarding infrastructure overhauls.
- Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Maintained hardware inventory of all physical assets in the data center.
- Deployed software updates on all servers using WSUS server.
Education
Bachelor of Science -
Mississippi State University
Starkville, MS05-1999
AAS- Business Technology -
East Mississippi College
Scooba, MS05-1996
Skills
- Certified Crestron Designer
- Cisco Network and Design Training (Global Knowledge Training Center)
- BISCI(Building Industry Consulting Service International) – Telecom design training
- Microsoft Server 2008 R2/ 2012 Training
- Ivanti
- Splunk
- Solarwinds
- MS Office 2016
- O365
- VMware setup
- AutoCAD Drafting
- Revit 2016
- WLAN Technologies: AP’s, 80211a/b/g/n/ac/X
- Cisco Equipment: Cisco routers (1700 series) Catalyst switches (2900 series & 3500 series)
- Network Security: Firewall, Symantec Endpoint Protection, Watchguard VPN/ Firewall appliance
- Operating Systems: Server 2003, 2008R2, 2012R2
- Dell Equipment: PowerEdge Servers, Desktops, 4800 series switches
Professional Summary - Experience
- 12, experience in infrastructure operations, server deployments supporting Microsoft environment
- 9, experience in vendor management and procurement
- 5, experience supporting Deltek Vision ERP software
- 5, experience supporting VMware infrastructure
- 7, years of Project Management
Timeline
IT Infrastructure Manager
Copeland/ Emerson Electric
04.2017 - Current
IT Infrastructure Manager
Telios Engineers
10.2007 - 04.2017
Sr. Technology Designer/ IT Manager
Telios MEPT Engineers
10.2007 - 10.2011
Cad Designer
Blum Engineers
06.2005 - 10.2007
Systems Administrator
AT&T Broadband
01.2000 - 07.2003
Civil Cad Designer
Pacheco Koch Civil Engineers
- 08.2005
Bachelor of Science -
Mississippi State University
AAS- Business Technology -
East Mississippi College
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