Walter Vernovsky
Staten Island
Summary
Dynamic and results-oriented professional with extensive experience in IT and volunteer management, notably at Marsh & McLennan Companies, Inc. Excelled in project management and computer skills, enhancing network security and performance, and leading community service initiatives. Demonstrated proficiency in conflict resolution and software troubleshooting, significantly improving service delivery and operational efficiency.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
21
21
years of professional experience
Work History
Volunteer
Staten Island University Hosptial
09.1989 - 06.2010
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Special assignment/Pouch Terminal: Added employees (Non-patient) into IBAX/Series systems. New systems for patient scheduling.
PC/LAN Analyst
Marsh & McLennan Companies, Inc, Insurer Consulting Group
01.1994 - 12.1994
- Administered software licensing and purchasing for effective installation of network.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
- Defined security requirements for mainframe, workstations and personal computers.
- Worked extensively with IBM's Reflection to schedule and store reports.
- Completed remote repairs involving software solutions and hardware repairs.
- Upgraded network software and hardware for optimized performance.
Help Desk Associate
Morse Diesel International
01.1992 - 06.1992
- Engaged service providers and vendors in logging support or service tickets.
- Spearheaded projects to improve service provision, performance or to resolve ongoing requirements.
- Completed troubleshooting at off-site locations.
- Delivered help desk support for regional and global users and worked with global service desk team to address repeat issues.
- Diagnosed and troubleshot hardware, software and network issues.
- Added/Replaced and maintained server reels on IBM 3420 Mainframe.
Education
Bachelor of Science - Business Administration And Management
CUNY
09-2029
No Degree - Business Administration/Office Systems Management
Berkeley College
New York, NY06-1993
Skills
- Recordkeeping
- Fundraising
- Conflict resolution
- Project management
- Equipment installation
- Administrative tasks
- Community service
- Data confidentiality
- Organized and efficient
- Computer skills
Presidential Volunteer Service Award - 2011
The President's Volunteer Service Award is a civil award bestowed by the President of the United States. Established by executive order by George W. Bush, the award was established to honor volunteers that give hundreds of hours per year helping others through the President's Council on Service and Civic Participation.
Languages
Russian
Native or Bilingual
Timeline
PC/LAN Analyst
Marsh & McLennan Companies, Inc, Insurer Consulting Group
01.1994 - 12.1994
Help Desk Associate
Morse Diesel International
01.1992 - 06.1992
Volunteer
Staten Island University Hosptial
09.1989 - 06.2010
Bachelor of Science - Business Administration And Management
CUNY
No Degree - Business Administration/Office Systems Management
Berkeley College
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