Professional Summary
Overview
Work History
Education
Skills
Timeline

Walter Washington

Memphis Area Transit Authority
Memphis,TN
19
years of professional experience

Dynamic professional with a proven track record at the Memphis Area Transit Authority, excelling in team leadership and customer service. Skilled in implementing safety procedures and optimizing operations, resulting in enhanced staff performance and customer satisfaction. Committed to fostering a productive environment while driving results through effective decision-making and time management.

Work History

Wayside Manager

13 Years 2 Months
Memphis Area Transit Authority | 03.2008 - 05.2021

Responsible for training and supervising a staff of laborers ,and assigning work details, in the upkeep and maintenance of trolley facilities, its fleet of trolleys, as well as track maintenance, janitorial duties and grounds maintenance.

  • Supervised staff adherence to policy, procedures, and customer service standards.
  • Maintained professional, organized, and safe environment for employees and patrons.

Fuel Station Attendant

2 Years 10 Months
Pat Simon & Son | 07.2005 - 05.2008
  • Refilled fuel dispensers and monitored pump operation for safe, continuous service.
  • Processed customer payments accurately using cash registers and point-of-sale systems.
  • Inspected station areas, restrooms, and forecourt to maintain cleanliness and compliance.
  • Assisted customers with fueling questions, directions, and basic service needs.

Store Manager

3 Years 3 Months
Salvation Army Thrift Store | 01.2002 - 04.2005
  • Directed daily store operations, ensuring efficient donation processing, merchandising, and customer service.
  • Supervised staff scheduling, coaching, and performance management to maintain consistent store coverage.
  • Implemented pricing and sorting standards to support accurate inventory flow and sales presentation.
  • Monitored cash handling, register reconciliation, and loss prevention procedures for operational accuracy.

Education

High School Diploma

State Board of Education | Nashville, TN | 08.1982

Skills

Customer service
Team leadership
Time management
Decision-making
Safety procedures

Timeline

Wayside Manager

Memphis Area Transit Authority
03.2008 - 05.2021Read More

Fuel Station Attendant

Pat Simon & Son
07.2005 - 05.2008Read More

Store Manager

Salvation Army Thrift Store
01.2002 - 04.2005Read More

State Board of Education

High School Diploma
Read More
Walter Washington