Walter Wells III
El Cajon,CA
Summary
Result-driven US Navy Veteran and Technical Sales Professional with 5 years of specialized experience in high-stakes, consultative consumer advocacy sales. Expert at rebuilding trust with skeptical clients, breaking down complex contract or technical data, and delivering high-value solutions. Combines disciplined military leadership with strong IT acumen to effectively bridge the gap between technical infrastructure and business development.
Overview
9
9
years of professional experience
Work History
Information Technology Specialist
United States Navy
Groton, Connecticut
02.2022 - 12.2024
- Managed IT systems and networks for operational readiness and security.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Conducted system upgrades to enhance performance and security features.
- Provided technical support to personnel on a variety of hardware and software issues.
- Coordinated repairs and maintenance for computer equipment and peripherals.
Sales Representative
Time Share Exit Team
Bellevue, Washington
05.2016 - 11.2021
- Conducted deep-dive consultations with distressed timeshare owners to review contract terms, identify financial pain points, and qualify eligible candidates for cancellation programs.
- Delivered compelling, high-empathy sales presentations that clearly articulated the legal and financial relief of contract termination, overcoming complex consumer objections.
- Evaluated complex resort contracts and financial obligations to build customized exit strategies for clients.
- Managed client relationships from initial consultation to contract signing, maintaining a customer satisfaction rating through clear expectation setting.
- Partnered closely with legal and case management teams to ensure seamless onboarding of new clients
- Developed strong client relationships through effective communication.
Education
Bachelor of Science - Kinesiology
Prairie View A&M University
Prairie View, TX06-2016
Skills
- Sales strategy development
- Customer relationship management
- Contract negotiation
- Compliance policy development
- Compliance auditing
- Regulatory audits
- Legal monitoring
- Documentation control
- IT systems management
- Technical support
- Problem solving
- Team leadership
- Effective communication
Timeline
Information Technology Specialist
United States Navy
02.2022 - 12.2024
Sales Representative
Time Share Exit Team
05.2016 - 11.2021
Bachelor of Science - Kinesiology
Prairie View A&M University