Walter Wildman
Indianapolis,IN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Pride Remodeling
04.2023 - Current
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Certified Court Mediator ( Family Court )
Marion County Court
10.2022 - Current
- Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.
- Conducted regular meetings with arbiters to discuss complex disputes, establish standard procedures and address common concerns in conflict resolution.
- Improved family dynamics by offering tailored support and implementing individualized action plans.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Addiction Counselor(Intern)
Community Care Inc.
01.2023 - 01.2024
- Facilitated group and individual therapy in outpatient setting.
- Offered professional, respectful therapy to addicted individuals in addiction treatment facility.
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
- Established strong rapport with clients through active listening techniques and empathy, creating an environment conducive to healing.
Wedding DJ
Dj Connection
04.2019 - 11.2022
- Expanded client base through consistent networking efforts at industry events and conferences.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
- Managed schedule, contracts and payments for busy roster of bookings.
Home Health Case Manager
Rescare Homecare
05.2018 - 02.2022
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Managed complex cases involving multiple medical conditions, fostering efficient coordination of care for improved quality of life.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Evaluated external training providers to identify opportunities for partnership or outsourcing of specific courses as needed.
Education
High School Diploma -
James Madsion High School
Norcross, GAAssociate of Science - Criminal Science
Ashworth College
Norcross, GABachelor of Science - Criminalistics And Criminal Science
Ashworth College
Norcross, GAMaster of Science - Clinical Psychology
California Coast University
Santa Ana, CA2024
Skills
- Operational Efficiency
- Complex problems analysis
- Employee relations and conflict resolution
- Logistics Oversight
Certification
- Licensed Notary
- Licensed Clinical Trauma Specialist
Timeline
Operations Manager
Pride Remodeling
04.2023 - Current
Addiction Counselor(Intern)
Community Care Inc.
01.2023 - 01.2024
Certified Court Mediator ( Family Court )
Marion County Court
10.2022 - Current
Wedding DJ
Dj Connection
04.2019 - 11.2022
Home Health Case Manager
Rescare Homecare
05.2018 - 02.2022
High School Diploma -
James Madsion High School
Associate of Science - Criminal Science
Ashworth College
Bachelor of Science - Criminalistics And Criminal Science
Ashworth College
Master of Science - Clinical Psychology
California Coast University
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