Walter Geovanni Argueta Durini
Sylmar,CA
Summary
Dynamic leader with a proven track record at MNZ Janitorial Services, enhancing customer satisfaction and team performance through effective communication and quality assurance controls. Skilled in health and safety compliance and client relations, I excel in optimizing operations and achieving significant efficiency improvements.
Overview
2025
2025
years of professional experience
Work History
Cleaning Supervisor
MNZ Janitorial Services
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Forklift Operator
Morphe Brushes & Cosmetics
Santa Clarita, CA
08.2021 - 12.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Manager
G&M Oil
Glendale, CA
01.2020 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Cashier
Arco Ampm
Topanga, CA
04.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Shipping and Receiving Manager
American Nuts
San Fernando, CA
02.2015 - 10.2017
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Improved order processing speed by introducing barcode scanning technology into the workflow process.
Education
2 - Contabilidad
Mission College
Santa Clara, CASkills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
- Scheduling and planning
- Workload prioritization
- Task delegation
- Quality assurance
- Job tracking
- Schedule management
- Cleaning techniques
- Cleaning and sanitation
- Cleaning practices
- Customer service
- Health and safety compliance
- Quality assurance controls
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Forklift Operator
Morphe Brushes & Cosmetics
08.2021 - 12.2024
Manager
G&M Oil
01.2020 - 12.2024
Cashier
Arco Ampm
04.2018 - 10.2020
Shipping and Receiving Manager
American Nuts
02.2015 - 10.2017
Cleaning Supervisor
MNZ Janitorial Services
2 - Contabilidad
Mission College