Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Wan Kang

Bellevue

Summary

Reliable associate with exceptional customer service skills and a talent for building strong relationships. Committed to creating a welcoming environment for customers and delivering comprehensive service. Possesses a deep understanding of sales strategy and merchandising techniques. Works collaboratively within teams to ensure exceptional service delivery.

Overview

5
5
years of professional experience

Work History

Store Associate

Evergreens
10.2023 - Current
  • Fostered a welcoming dining atmosphere by engaging courteously with guests and anticipating their needs
  • Maintained a clean, organized workspace in full compliance with health and safety standards
  • Collaborated with team members to execute smooth shift transitions, ensuring consistent readiness for opening and closing duties

Center Store Zone Lead, Amazon Fresh Store
08.2022 - 04.2023
  • Ensure consistent execution of inventory workflow processes, helping associates with standard operating procedures
  • Established ground rules to ensure the safety of my associates and kept operations in the area occurring as expected
  • Performed multiple technical repairs that were needed in the store to keep inventory accurate which benefited Amazon’s Just Walk Out system

Dining Services, Washington State University
08.2020 - 04.2022
  • Delivered quality services while maintaining friendly and welcoming environment
  • Complied with health and safety regulations, maintaining top cleanliness and organization
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs
  • Teamed with kitchen group in surpassing guest expectations, achieving top retention and referral rates

Education

Bachelor of Science - Computer Science

Bellevue College
Bellevue, WA
06-2026

Skills

  • Customer-focused service
  • Collaborative team member
  • Quality assurance in service
  • Collaborating with supervisors
  • Project management
  • Issue identification and resolution
  • Customer Needs Assessments
  • Safe Work Practices

LANGUAGES

Korean - Good working knowledge
English - Native speaker

Timeline

Store Associate

Evergreens
10.2023 - Current

Center Store Zone Lead, Amazon Fresh Store
08.2022 - 04.2023

Dining Services, Washington State University
08.2020 - 04.2022

Bachelor of Science - Computer Science

Bellevue College