Wanda Adorno
1307 W Walnut Ave Gastonia,NC
Summary
Dedicated professional with a passion for delivering consistent and positive customer experiences through effective management. Seeking a role in continuing my airline career with a focus on safety and efficiency. Eager to bring a proactive approach to a dynamic team, driving success through strategic problem-solving and exceptional service delivery.
Overview
11
11
years of professional experience
Work History
Fleet Service Clerk
American Airlines
Irving, TX
04.2017 - Current
- Assist in completing aircraft services for arrivals and departures.
- Ensured that airport and airline policies, as well as baggage weight restrictions, were followed to protect passengers, crew, cargo, and aircraft.
Assistant Store Manager
Surfside Coffee Company
Miami, FL
08.2014 - 02.2017
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- Ensured that the store was properly organized, that customer complaints were promptly addressed, and that questions were promptly answered.
- Instructed the team on how to use effective upselling and cross-selling strategies.
Education
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North Miami Senior High School
North Miami, FL01.2004
Skills
- Motivated self-starter
- Aircraft servicing
- Goal oriented
- Safety-conscious
- Customer service
- Fluent in English and Spanish
Affiliations
Volunteer September 2018-Present Give kids the world village (Something Maagic Foundation) Volunteered with organizations and groups (Maagic flights)to Assist with children going to Disney world.
Timeline
Fleet Service Clerk
American Airlines
04.2017 - Current
Assistant Store Manager
Surfside Coffee Company
08.2014 - 02.2017
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North Miami Senior High School