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Wanda Arias
Perth Amboy,NJ
Work Preference
Summary
Lead Product Technician, with a proven track record in enhancing operational efficiency, excellent problem-solving skills and product quality. Skilled in machine operation with strength in process improvement and committed to safety in all aspects.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Lead Production Technician
Micro Stamping
Somerset
03.2022 - 07.2025
- Monitored inventory levels, ensuring adequate supplies to meet production demands without delays.
- Developed training materials to support onboarding of new team members and mentored junior technicians on equipment operation and maintenance.
- Supervised production processes to ensure adherence to safety and quality standards.
- Reduced equipment downtime through regular maintenance checks and timely repairs.
- Reviewed blueprints and job specifications to plan completion and estimate project timeline.
- Led a team of technicians, providing guidance and training to ensure high-performance standards.
- Reviewed production schedules and streamlined processes.
- Assisted engineers in developing, building and testing prototypes.
- Prepared reports and technical documentation of day-to-day production processes.
Product Technician
Micro Stamping
Somerset, NJ
08.2017 - 03.2022
- Made sure that production was on time.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected raw material and machines to maintain quality and efficiency.
- Reported on findings and made proactive recommendation to senior leaders.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Performed general equipment maintenance and repair to minimize downtime.
- Managed 2-3 machines simultaneously without compromising the quality of the product.
Delivery Driver
Amazon
Elizabeth, NJ
05.2015 - 02.2017
- Completed on-time deliveries by choosing most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift.
- Checked loads against documentation before completing final delivery at destinations.
Customer Service Representative
Metropcs Authorized Dealer
Perth Amboy, NJ
07.2013 - 11.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered products and services to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Managed over 60-80 customers call per day (8-10 hours shift).
- Increased Sales by 5%
Education
No Degree - Engineering Mechanics
Fairleigh Dickinson University
Teaneck, NJHigh School Diploma -
Liceo Nocturno Rafael Fausto Jimenez
Dominican Republic09.2012
Skills
Operate machines (Saw, Presses, Lasers Cutter, Lasers Marker)
Medical assembly line experience
Final product inspection
Work order management-Blueprint interpretation
Environmental awareness
Production scheduling
Cost reduction strategies
Testing and troubleshooting-Data entry
Teamwork and collaboration
Adaptability and flexibility
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Front Line Leadership. Trinity Training and Development- 6 months (2020)