Wanda Arias
Perth Amboy,NJ
Summary
Proactive and goal-oriented Lead Product Technician, with a proven track record in enhancing operational efficiency, excellent problem-solving skills and product quality. Skilled in machine operation with strength in process improvement and known for a reliability, adaptability and swift effectively collaboration in differents environments. Committed to safety in all aspects of production and achieving high-quality results, brings valuable experience in managing production lines, optimizing workflows and leading teams to success. Demonstrates strong analytical communication and teamwork skills with a positive attitude and the capacity to continuous learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Lead Production Technician
Micro Stamping
Somerset
03.2022 - 07.2025
- Monitored inventory levels, ensuring adequate supplies to meet production demands without delays.
- Developed training materials to support onboarding of new team members in production techniques and trained and mentored junior technicians on equipment operation and maintenance.
- Supervised production processes to ensure adherence to safety and quality standards.
- Reduced equipment downtime through regular maintenance checks and timely repairs, which helped to increased product quality by closely monitoring and adjusting machine settings as needed.
- Reviewed blueprints and job specifications to plan completion and estimate project timeline.
- Led a team of technicians, providing guidance and training to ensure high-performance standards.
- Performed setup of production equipment to establish optimal performance.
- Reviewed production schedules and streamlined processes.
- Assisted engineers in developing, building, and testing prototypes and products.
- Prepared reports and technical documentation of day-to-day production processes.
- Managed approximately 10-30 incoming calls, messages and emails per day from directors, managers, engineers and employees to ensure that the daily goals are met or exceeded.
Product Technician
Micro Stamping
Somerset, NJ
08.2017 - 03.2022
- Made sure that products were produced on time and had good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Performed general equipment maintenance and repair to minimize downtime.
- Managed 2-3 machines simultaneously without compromising the quality of the product.
Delivery Driver
Amazon
Elizabeth, NJ
05.2015 - 02.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Checked loads against documentation before completing final delivery at destinations.
- Increased Sales by 5%.
Customer Service Representative
Metropcs Authorized Dealer
Perth Amboy, NJ
07.2013 - 11.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and product services to customers, paying attention to special needs or wants.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Responded proactively and positively to rapid change.
- Managed over 60-80 customers call per day (8-10 hours shift).
Education
No Degree - Engineering Mechanics
Fairleigh Dickinson University
Teaneck, NJHigh School Diploma -
Liceo Nocturno Rafael Fausto Jimenez
Dominican Republic09.2012
Skills
Machine operation-Assembly line experience
Work order management-Blueprint interpretation
Environmental awareness
Production scheduling
Cost reduction strategies
Testing and troubleshooting-Data entry
Teamwork and collaboration
Adaptability and flexibility
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Front Line Leadership. Trinity Training and Development- 6 months (2020)