Wanda Bautista
12763 Mangrove Forest Dr.,FL
Summary
Experienced Department Manager with 30+ years in retail operations, inventory control, and customer service. Known for leading teams, improving order accuracy, and keeping work environments safe and efficient.
Overview
40
40
years of professional experience
Work History
Department Manager
Nordstrom
Tampa, Florida
05.2014 - 09.2026
- "Led a team of twelve, fostering a culture focused on exceptional customer service, accurate order fulfillment, and strict punctuality.
- Promoted a proactive safety environment while consistently meeting departmental goals and deadlines.
- Trained associates on customer service, safety procedures, and store policies.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Promoted shrinkage control and safety awareness through training and communication with staff., reviewed sales and inventory data, identified trends and prepared reports for management.
- Oversaw opening and closing tasks to ensure department readiness and smooth operation. for department readiness.
Department Manager
Hartz
Jersey City, New Jersey
01.1987 - 04.2014
- Dedicated professional with over twenty-eight years of logistics leadership and retail management experience.
- Led large teams to consistently meet operational deadlines while fostering safe work environments.
- Achieved one hundred percent accuracy in inventory control while maintaining strict punctuality.
- Obtained certification in HIPAA, bloodborne pathogens, and HAZMAT, ensured careful handling of sensitive deliveries.
- Demonstrated fluency in both Spanish and English, enhancing communication with diverse clients.
Education
Bachelor of Arts - Business
NJCU
Jersey City, NJ05-2012
Skills
- Order fulfillment
- Inventory control
- Customer service
- Risk management
- Problem solving
- Decision-making
- Attention to detail
- Clear communication
Timeline
Department Manager
Nordstrom
05.2014 - 09.2026
Department Manager
Hartz
01.1987 - 04.2014
Bachelor of Arts - Business
NJCU