Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha LoCastro

Clayton,NJ

Summary

Motivated, multi-tasker. Well-known for providing excellent customer service, having a positive workplace attitude, and following instruction carefully. Bringing five years of labor skills to the table, I am ready to take on challenging, and growth oriented roles.

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Department Manager

Hobby Lobby
, NJ
09.2018 - 09.2020
  • Managed overstocking, restocking and inventory control procedures.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Continuously encouraged all employees within my department to present positive, exemplary image to customers.
  • Constantly multi-tasked during every shift:
  • Handled cash, cards, checks at the register while providing excellent customer service.
  • Maintained customer service/register area and cashiers while working as a back-up Customer Service Manager.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Mechanical Assembler

Swemco
, NJ
04.2018 - 09.2018
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Tested finished products for compliance with tolerances and overall quality.
  • Disassembled and inspected train light parts.
  • Received and processed both written and verbal instructions, prints and work orders.
  • Sampled and tested final products to check conformance with production tolerances.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

Cashier

ShopRite
, N
09.2017 - 04.2018
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as Customer Service, and provided back-up coverage to provide customers with optimal support.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.

Student Assistant

Ramapo College
, NJ
09.2016 - 05.2017
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Used Microsoft Word, Excel, Email, etc.

Education

No Degree - Psychology

Rowan College At Gloucester County
Sewell, NJ
09.2020 - Current

No Degree - Psychology

Ramapo College Of New Jersey
Mahwah, NJ
09.2016 - 05.2017

High School Diploma -

Clayton High School
Clayton, NJ
09.2012 - 06.2016

Skills

Customer assistance

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Interests

Photography

Retail Marketing

Psychology

Interior Design

Timeline

No Degree - Psychology

Rowan College At Gloucester County
09.2020 - Current

Department Manager

Hobby Lobby
09.2018 - 09.2020

Mechanical Assembler

Swemco
04.2018 - 09.2018

Cashier

ShopRite
09.2017 - 04.2018

Student Assistant

Ramapo College
09.2016 - 05.2017

No Degree - Psychology

Ramapo College Of New Jersey
09.2016 - 05.2017

High School Diploma -

Clayton High School
09.2012 - 06.2016

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Samantha LoCastro