Wanda Benton
Pace
Summary
Adept at fostering patient care improvements and streamlining clinic operations, my tenure at Hca West Florida Gastroenterology honed my proficiency in electronic health records and patient education. Leveraging teamwork, critical thinking, and a friendly attitude, I excel in high-pressure environments, significantly enhancing patient satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Healthtech
Aloa Care Group
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Clinical Medical Assistant
Hca West Florida Gastroenterology
01.2023 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Education
LPN
Pensacola State College
Pensacola, FLCertified Clinical Medical Assistant - Medical Assistant
Pensacola School of Massage Therapy And Health Car
Pensacola, FL08.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Multitasking
- Critical thinking
- Computer skills
- Multitasking Abilities
- Dependable and responsible
- Time management
Certification
CCMA
CPR TRAINED
AED TRAINED
Timeline
Healthtech
Aloa Care Group
07.2023 - Current
Certified Clinical Medical Assistant
Hca West Florida Gastroenterology
01.2023 - 03.2023
LPN
Pensacola State College
Certified Clinical Medical Assistant - Medical Assistant
Pensacola School of Massage Therapy And Health Car
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