Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
References
Timeline
Generic

Wanda Dickinson

East Hampton

Summary

Dynamic Certified Pharmacy Technician with extensive experience at Wal-Mart, excelling in insurance billing and customer service. Proven track record of enhancing operational efficiency and compliance with regulations. Bilingual in English and Spanish, I leverage strong interpersonal communication skills to foster relationships and ensure patient satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Sam's Club
Newington
07.2024 - Current
  • Ensured compliance with all federal, state, and local pharmacy technician regulations.
  • Accurately entered patient profiles and updated demographics in pharmacy systems.
  • Processed insurance claims efficiently, resolving issues to secure timely payments.
  • Performed administrative tasks including filing, data entry, and responding to phone inquiries.
  • Handled billing inquiries to enhance customer experience and satisfaction.

Digital Shopper

Wal-Mart
Cromwell
09.2022 - 07.2024
  • Developed strong relationships with customers and team members to enhance collaboration.
  • Trained new staff on digital shopping protocols and customer service standards.
  • Ensured proper storage of items for customer pickup while securing inventory.
  • Collaborated with team members to streamline order fulfillment processes.
  • Bagged groceries meticulously, preserving product integrity and freshness while separating fragile items.

Certified Pharmacy Technician

Wal-Mart
Cromwell
03.2007 - 09.2022
  • Maintained accurate accountability records by following standard operating procedures.
  • Ensured compliance with state regulations to maintain a safe pharmacy environment.
  • Processed claims for third-party prescription services to improve billing efficiency.
  • Monitored inventory levels, restocked shelves, and removed expired items proactively.
  • Trained pharmacy technicians to meet state regulations for licensure and training requirements.

Office Associate

Wal-Mart
Cromwell
05.2002 - 03.2007
  • Maintained organized files and documentation, boosting operational efficiency.
  • Executed monthly reconciliation of Profit and Loss Statements for accurate financial tracking.
  • Reconciled invoices to ensure accuracy in financial reporting.
  • Identified and resolved discrepancies in files and records promptly.
  • Supported staff through data entry and various administrative tasks.

Accounting Associate

Wal-Mart
Cromwell
05.2000 - 05.2002
  • Processed and maintained currency for precise financial tracking.
  • Prepared and organized accounting records and documentation efficiently.
  • Generated and analyzed cash flow, deposit, and transaction reports.
  • Conducted research to support various accounting activities.
  • Reconciled Profit and Loss Statements monthly to ensure financial accuracy.

Education

Pharmacy Technician Program -

Middlesex Community College
Middletown
03.2007

Skills

  • Customer service excellence
  • Interpersonal communication
  • Organizational skills
  • Time management
  • Bilingual: English and Spanish
  • Insurance billing
  • Attention to detail
  • HIPAA compliance
  • Verbal and written communication

Certification

ExCPT Pharmacy Technician Certification, NHA, 01/01/22

Awards

An "I-Care" recipient awarded for exceptional customer service

Languages

English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2

References

References available upon request.

Timeline

Certified Pharmacy Technician

Sam's Club
07.2024 - Current

Digital Shopper

Wal-Mart
09.2022 - 07.2024

Certified Pharmacy Technician

Wal-Mart
03.2007 - 09.2022

Office Associate

Wal-Mart
05.2002 - 03.2007

Accounting Associate

Wal-Mart
05.2000 - 05.2002

Pharmacy Technician Program -

Middlesex Community College

Similar Profiles

CREATE PROFILE