Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wanda Dorris

Gallatin,TN

Summary

Experienced dental professional with expertise in patient advocacy and claims management. Proficient in dental software and conflict resolution, fostering effective teamwork. Committed to enhancing patient experiences while ensuring accurate and timely processing of insurance claims.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant

Dr. David Balkon, DDS
Hendersonville, Tennessee
05.2024 - 08.2025
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Documented all treatment plans in patient records according to office standards.
  • Assisted dentists during procedures, ensuring patient comfort and safety.

Registered Dental Assistant

Thomas Heering DMD
Gallatin, Tennessee
08.1999 - 04.2023

*Documented patient dental health information, medical history and any patient concerns

*Assisted doctor in all patient treatment using four and six handed dentistry

*Scheduled appointments for new and existing patients, factoring in provider availability and schedule load

*Production and A/R. Filing dental claims and managing outstanding claims

Patient Advocate (Owner)

Medical Claims Assistance Service
Gallatin, Tennessee
02.1999 - 07.2005
  • Filed personal insurance claims including AFLAC and reviewed clients' medical and dental insurance claims from providers to ensure accuracy and timely processing.
  • Reviewed claims and EOBs, then instructed insurance companies and providers to correct their records based on submitted documentation.
  • Filing appeals and all important correspondence on behalf of my client and representing them in front of insurance review boards, attorneys and who it may concern to have appeals approved

Education

High School Diploma -

Hendersonville High School
Hendersonville Tennessee
06-1979

Registered Dental Assistant - Dental Assisting

Nashville Technical College
Nashville, Tennessee
05-1979

Skills

  • Dental software management
  • Insurance verification
  • Claims processing
  • OSHA regulations
  • Attention to detail
  • Multitasking
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Professionalism and etiquette

Certification

CPR CERTIFICATION

Timeline

Registered Dental Assistant

Dr. David Balkon, DDS
05.2024 - 08.2025

Registered Dental Assistant

Thomas Heering DMD
08.1999 - 04.2023

Patient Advocate (Owner)

Medical Claims Assistance Service
02.1999 - 07.2005

High School Diploma -

Hendersonville High School

Registered Dental Assistant - Dental Assisting

Nashville Technical College
Wanda Dorris