Wanda Gaskins
Cornelius,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
44
44
years of professional experience
Work History
Licensed Cosmetologist
Self-employed
Charlotte, NC
02.2014 - Current
- Provided beauty consultations to clients, determining their individual needs and preferences.
- Developed customized treatment plans for each client based on their skin type and desired results.
Licensed Massage Therapist
Self-employed
Charlotte, NC
11.2004 - 02.2014
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Developed relationships with referring physicians and other healthcare professionals when needed.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
Business Analyst
Hewlett Packard, HP
Gaithersburg, MD
02.1994 - 11.2003
- Created detailed process flows and user stories to document system requirements and design solutions.
- Identified gaps between current state and desired future state operations.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Reviewed existing policies and procedures against industry standards for compliance purposes.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Telecommunications Specialist
Eastman Kodak Company
Arlington , VA
02.1980 - 02.1994
- Analyzed customer requirements to determine appropriate telecommunication systems solutions.
- Performed troubleshooting for hardware and software related issues on telecom networks.
- Provided technical support to customers regarding their telecom products and services.
- Maintained records of network configurations and inventory levels of all telecom equipment.
- Conducted periodic maintenance checks on all telecom systems components to ensure optimal performance.
Education
Massage Therapy -
Southeastern Technical Institute
Charlotte, NCMinisterial -
Gateway University
Skills
- Effective Communication
- Information Processing
- Project Management
- Documentation
Timeline
Licensed Cosmetologist
Self-employed
02.2014 - Current
Licensed Massage Therapist
Self-employed
11.2004 - 02.2014
Business Analyst
Hewlett Packard, HP
02.1994 - 11.2003
Telecommunications Specialist
Eastman Kodak Company
02.1980 - 02.1994
Massage Therapy -
Southeastern Technical Institute
Ministerial -
Gateway University
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