Wanda Henson
Winstar Casino
Ardmore,OK
1
Certification
25
years of professional experience
Detail-oriented professional with strengths in visual inspection, mathematical accuracy, and maintaining high standards. Supported safe, reliable operations across maintenance and quality roles by identifying defects, documenting findings, and resolving issues quickly. Ready to bring strong process control and leadership to a quality-focused team.
Work History
Jani King Supervisor
1 Year 10 Months- Supervised daily gaming floor operations, ensuring compliance with casino policies and gaming regulations.
- Coordinated team schedules, shift coverage, and staffing adjustments to maintain service consistency.
- Monitored guest service standards, resolving escalated issues with professionalism and discretion.
- Trained team members on procedures, safety expectations, and operational guidelines.
- EOS
- LOL
Quality Inspector Hotel
2 Years 1 Month- Monitored operations to verify adherence to property procedures and regulatory requirements.
- Reported nonconformance findings clearly to supervisors and relevant departments.
- Checked equipment and workspaces for proper condition before guest use.
- Applied inspection checklists to maintain consistent quality across assigned areas.
- Streamlined inspection processes by developing detailed checklists, resulting in increased accuracy and consistency among team members.
Facilities and Operations Manager/Supervisor
12 Years 1 Month- Directed facilities, maintenance, and operations teams supporting safe, compliant hospital environments.
- Managed capital improvement planning, project prioritization, and vendor coordination for facility upgrades.
- Oversaw preventive maintenance programs for HVAC, utilities, life-safety, and building systems.
- Ensured compliance with Joint Commission, NFPA, OSHA, and environmental safety standards.
- led a team of 20 staff members, overseeing over 2,100 rooms.
- Identified and rectified installation errors in window seals, resulting in $1 million in project savings
Maintenance Technician
7 Years 4 Months- Performed plumbing, electrical, HVAC, and carpentry repairs to restore normal facility operations.
- Completed preventive maintenance on equipment, fixtures, and mechanical systems to reduce downtime.
- Responded promptly to work orders, prioritizing urgent issues and resident maintenance requests.
- Inspected apartments, common areas, and building systems to identify repair needs and safety hazards.
Education
GED
Skills
Product inspection
Visual assessment
Mathematical analysis
Keen eye for detail
Excellent mathematical skills
Inspection tool usage
Microsoft Office
Certification
PEX
Forklift
Wage job link program
EPA 608 Universal Technician
Air Conditioning and Refrigeration
Uponor Plumbing Systems
Winston Plumbing Systems
Timeline
Jani King Supervisor
Winstar Casino
12.2024 - CurrentRead More
Quality Inspector Hotel
Winstar Casino
11.2022 - 12.2024Read More
Facilities and Operations Manager/Supervisor
Mercy General Hospital
08.2008 - 09.2020Read More
Maintenance Technician
Ardmore Village
08.2001 - 12.2008Read More
Ardmore High School
GED
Read More