Summary
Overview
Work History
Education
Skills
Timeline
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Wanda Herren

Wanda Herren

Gallatin,TN

Summary

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Cumberland Sales
Nashville, TN
04.2020 - 12.2024
  • Administered loyalty programs, onboarding new members and articulating benefits to improve customer retention.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Helped customers by answering questions and locating merchandise.

Education

Master of Arts - Business Communication

Moberly Area Community College
Moberly, MO
03-1990

Skills

  • Sales transactions
  • Attention to detail
  • Visual merchandising
  • Loyalty program management
  • Point of sale systems
  • Customer relationship management
  • Customer engagement
  • Sales trends
  • Discount application
  • Product recommendations
  • Sales report generation
  • Account assistance

Timeline

Retail Sales Associate

Cumberland Sales
04.2020 - 12.2024

Master of Arts - Business Communication

Moberly Area Community College