Wanda Hogan

• Verifying accuracy and prompt completion of paperwork.
• .Assists teachers with curriculum and behavior modification.
• Oversee program records, organized files and retrieved materials.
• Distribution of memos, newsletters, email updates and other forms of communication.
• Provides explanation, examples and instructions to students consistent with the assignment , reinforce skills as directed by teachers.
• Created agendas, meeting notes and other documents to enhance collaborative process.
• Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
• Responsible for timely and accurately testing students.

. Establish and maintain effective communication and working relationship with students, school staff and the community agencies and staff.

• Processed customer transactions efficiently using point-of-sale systems.
• Managed cash drawer, ensuring accurate balance at shift end.
• Assisted customers with inquiries and product location to enhance satisfaction.
• Collaborated with team members to maintain a clean and organized sales floor.
• Trained new cashiers on register operations and customer service protocols.
• Implemented strategies to reduce checkout wait times, improving overall efficiency.
• Addressed customer complaints promptly, fostering positive shopping experiences.
• Maintained compliance with store policies regarding cash handling and inventory management.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Operated cash register to record transactions accurately and efficiently.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Assisted in visual merchandising, creating attractive displays to drive customer engagement.
• Responded promptly to telephone inquiries from potential customers while providing accurate information about available products or special offers.
• Supported special promotions by setting up eye-catching displays, drawing attention to featured products.
• Participated in weekly staff meetings to address concerns or suggestions for improvement within the store operations.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Greeted visitors, assessed needs and directed to appropriate personnel.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Answered and directed incoming calls using multi-line telephone system.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Scheduled and confirmed appointments.
• Responded to customer concerns and issues by addressing the problem.
• Prepared, compiled and filed documents as well as reports presented to various parties.
• Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of 25 employees.
• Entered data in Microsoft Excel software to keep records of [Type] information.
• Coordinated and communicated with 20 clients daily to gather pertinent information.
• Sorted incoming mail and directed to correct personnel each day.