Wanda Holland
Boston,MA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Brigham's & Women's Hospital
Boston, MA
01.2007 - Current
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted residents in preparing for activities and social programs.
- Reported changes in patient condition to registered nurse or physician.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Observed and reported unusual symptoms and changes to charge nurse.
- Observed patients for any changes in their physical or mental condition.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Participated in educational programs related to nursing assistant skills development.
- Answered signal lights, bells or intercom systems to determine resident needs.
Pharmacy Technician
CVS Pharmacy
Needham, MA
06.2018 - 11.2021
- Managed filing of prescriptions, both electronically and manually.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Received payment from customers and processed credit card transactions when necessary.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Verified accuracy of medication labels before they were dispensed to customers.
- Counseled patients on proper medication usage and potential side effects.
- Prepared and processed medical insurance claim forms and records.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Certified Nursing Assistant
Hebrew Rehabilitation Center
West Roxbury, MA
05.2004 - 01.2007
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Helped residents walk with or without self-help devices.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
Allied Healthcare
Roxbury Community College
Roxbury, MA05-2022
Skills
- Problem solving
- Effective communication
Certification
- Certified Nursing Assistant
- Registered Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
06.2018 - 11.2021
Certified Nursing Assistant
Brigham's & Women's Hospital
01.2007 - Current
Certified Nursing Assistant
Hebrew Rehabilitation Center
05.2004 - 01.2007
Allied Healthcare
Roxbury Community College
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