Wanda McQueen
Hamlet,NC
Summary
Contract Specialist offering 15 years' experience overseeing the status and progression of treatment service agreements/contracts while ensuring compliance. Adept in creating and enforcing service level agreements, ensuring all terms are met and conform with stated timelines. Proficient in monitoring contractor's performance with agreement requirements, funding and expenditures. Detail-oriented in planning and managing procurement programs and contracting activities relating to treatment service. Thorough in administering contract processes and ensuring policy and regulatory compliance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Contracts Specialist
United States Probation
Rockingham, NC
03.2018 - Current
Issue and maintain agreements for substance abuse, mental health and sex offender treatment needs.
- Oversaw full contract administration processes for over $600,000 in yearly service and material purchases
- Oversaw invoicing for accuracy
- Reviewed quotes from contractors to obtain best pricing and service for organization
Probation Services Assistant
United States Probation
Rockingham, NC
06.2003 - 03.2018
Provided administrative support to two probation officers. Managed front office, ordered office supplies, requested location monitoring equipment, assisted clients upon arrival to the office. Data entry in case tracking database. Open, closed and tracked cases.
- Identified issues, analyzed information and provided solutions to problems
- Demonstrated respect, friendliness and willingness to help wherever needed
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Education
Associate of Arts - Administrative Office Technology
Richmond Community College
Rockingham, NC05.1991
Skills
- Determined treatment needs assessment, prepared and posted request for proposals, and completed proposal evaluations
- Contract performance monitoring to include conducting on-site visits with providers
- Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies and regulations
- Reconcile invoices for treatment services for accuracy and allowed charges; order supplies for internal treatment service needs (drug detection devices, gloves, collection kits)
- Prepare budget projections; prepared and maintain procurements files per audit requirements
Accomplishments
- Managed a $600,000 operating budget.
- Used Microsoft Excel to develop inventory tracking spreadsheets, and provider credentials requirements.
- Provided training sessions for new vendors which helped cut down on invoicing errors and ensured successful audit results
- Investigated, identified and reconciled treatment invoice errors resulting in savings by not paying for unauthorized services.
- Assisted with provider orientation meetings
Certification
Contracting Officer Certification Program Level 2 and 3
Contracting Officers’ Certification Program - Level 1 Purchase Card Program
Timeline
Contracts Specialist
United States Probation
03.2018 - Current
Probation Services Assistant
United States Probation
06.2003 - 03.2018
Associate of Arts - Administrative Office Technology
Richmond Community College