Wanda Rosado
Holiday,FL
Summary
Microsoft Word, Excel, Power Point, Internet Research. Fluent in Spanish
Overview
14
14
years of professional experience
Work History
Collateral File Processor
Nationwide Title Clearing
Palm Harbor, FL
11.2021 - 04.2022
- Examined, categorized, and sorted incoming documents.
- Responded to internal and external requests for information.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Compiled, sorted and filed high volume of documents.
Admissions Representative
Ultimate Medical Academy
Tampa, FL
11.2019 - 03.2020
- Supported students through admissions process by answering questions and assisting with forms.
- Explained admissions procedures and courses offered to potential students.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to [Number]%.
- Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
Office Clerk
Christopher Hyland Inc
New York, NY
09.2011 - 09.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Personal Care Aide
First Care Of New York
New York, NY
10.2008 - 10.2010
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Education
High School Diploma -
Fannie Lou Hamer HighSchool
The Bronx, NY06.2005
Skills
- Database Management Experience
- Industry-Specific Terminology
- Typing Speed Efficiency
- Adaptability and Flexibility
- Quality Control Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Collateral File Processor
Nationwide Title Clearing
11.2021 - 04.2022
Admissions Representative
Ultimate Medical Academy
11.2019 - 03.2020
Office Clerk
Christopher Hyland Inc
09.2011 - 09.2016
Personal Care Aide
First Care Of New York
10.2008 - 10.2010
High School Diploma -
Fannie Lou Hamer HighSchool